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The Shipping & Receiving Specialist receives customer product into our system, check for any discrepancies with the shipment. Then after the product has been processed ship it back to the appropriate shipping location. Also answer any customer questions related to where the product is in the process and when they can expect to receive it.
ROLE 1 - SHIPPING
Ship all irradiated product in an efficient and accurate manner, as described in required SOPs.
- Prepare product for shipment to customer.
- Place product in the appropriate Staged for Shipment area and contact carrier for pick up.
- Reconcile shipping invoices.
- Inventory and order supplies.
- Inventory, organize and prepare materials/displays for Trade Shows.
- Arrange transportation for Trade Show materials/displays.
- Research and compare transportation rates.
ROLE 2 - RECEIVING AND PRE-PROCESSING
All products received for irradiation are inspected, documented, and processed in an efficient and accurate manner, as described in required SOPs.
- All boxes are to be counted and compared to the shipping documents before signing. Record any damage on shipping documents.
- Complete the receiving section of the Shipping Receiving log.
- Create a Job Folder.
- Check the Database for the applicable process specification sheet (VSF) and place a copy in the folder.
- Complete all remaining inspections and receiving paperwork.
- Move product to pre-processing area.
- Check Job folders for accuracy prior to processing.
ROLE 3 - CUSTOMER SERVICE
Ensure all customer inquiries regarding shipping and receiving are dealt with in a professional and courteous manner, and all issues are resolved.
- Take customer calls whenever possible.
- Respond to all customer voicemails and emails within 24 hours.
- Be a resource of information regarding shipping and receiving to staff and customers.
- Address customer RST questions as needed.
- Trouble-shoot receiving/shipping issues as needed.
Requirements
MINIMUM QUALIFICATIONS
- High School Diploma or equivalent experience
- Proficient in English language (written and spoken)
- Basic computer skills
PREFERRED QUALIFICATIONS
- Medical Device industry experience 1-3 years
Benefits
Steri-Tek offers medical, dental, vision, 401K with matching, and paid holiday and paid time off.
Compensation: $21 - $26 pay per hour
Work schedule: Monday - Friday; 9:00am - 6:30pm
Steri-Tek follows equitable hiring practices. Flexibility in our hiring process allows hiring of talent at levels different from what are posted. The compensation range outlined is based on a target budgeted base salary. Individual base pay depends on various factors such as relevant experience and skill, Interview assessments and responsibility of role, job duties/requirements. Offers are determined using our equitable hiring practices. Steri-Tek offers additional compensation in the form of benefits premiums, 401k matching, and On Target Earning commissions for appropriate positions. Base pay ranges are reviewed each year. We are committed to the principle of pay equity paying employees equitably for similar work.
Steri-Tek
