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The Assistant Practice Manager is responsible for maintaining a leadership partnership with the Practice Manager and Providers in their stationed office. The Assistant Manager is to work in sequence with their Practice Manager and Provider/s to establish and maintain a successful team. This individual assists the Practice Manager with the clinical team, leadership, planning, financial forecasting, patient management, team member supervision, and daily operational oversight of the practice in tandem with the leading Provider in office. Including any tasks assigned to the Assistant Manager from the Practice Manager.
This position is ideal for a candidate who has been working as a front desk or treatment coordinator and is ready to advance their career in a leadership role.
Essential Duties & Responsibilities
- Understand the business responsibilities and key performance metrics for successfully managing a
practice; forecast results, ensure all budget and production expectations are met or exceeded, and that
financial data and records are balanced.
- Exhibit outstanding customer service with each patient as a priority; assist doctors in the timely and
successfully resolution of the non-clinical aspects of patient complaints, concerns, and questions.
- Partner with Practice Manager to help develop and periodic performance evaluations for your team.
- Coordinate patient scheduling and flow throughout the day by providing accurate route sheets.
- Ensure bank deposits are protected and made daily according to established guidelines and protocols;
monitor, protect and verify petty cash funds.
- Follow HIPAA policies and procedures and other applicable privacy and security policies and
procedures to maintain patient privacy and protect patient information including financial, personal,
and health information
Compensation range is $22 - $24 an hour depending on experience
Requirements
- High degree of professionalism and professional image
- Strong interpersonal and relationship building skills
- Strong and effective communication skills
- Positive attitude, change advocate
- Independent decision-making skills, sound judgment
- Excellent organization and multi-tasking skills
- Bi-Lingual (Spanish / English) preferred
Education
- 2 years in a Dental professional environment
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Benefits
- Highly Competitive Compensation
- Medical benefits
- Paid Time Off
- Paid Holidays
- 401(k) retirement and employer-match benefits
SALT Dental Collective
