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The Cloud Architect is responsible for the technical integrity of entire MDHHS Dynamics 365 implementations while providing technical guidance to clients and the scrum masters within the Delivery team. The Cloud Architect supports both the Scrum master's and technical leads in implementing Dynamics 365 best practices, solution architecture and the implementation of Dynamics 365 Architectural governance.
The Cloud Architect is a day-to-day technical resource on assigned projects and acts as a single technical point of contact for the customer and delivery team. The Cloud Architect also facilitates upskilling of the team and the technical leads to further their knowledge of the technology skill set. They equip both the customer and the team with the knowledge to implement Dynamics 365 in the most effective and architecturally sound way. The Cloud Architect is also responsible for contributing to the Product Development side of the business.
Key Responsibilities:
Gather technical requirements and propose solutions based on client's architectural and business needs
Work with technology and business groups to define project specifications
Dynamics 365 solution
Develop technical solution designs and implementation plans and take full ownership of the Interact with both prospective and current customers during product demos/evaluations
Enhance efficiency of development, testing and release process; develop tools and frameworks to ensure robust and high-quality delivery of Dynamics 365 Implementations echnical debt
Work with Scrum master's and technical leads to help determine timelines, project tasks and requirements gathering process
Participate in the full development lifecycle process
Coordination and support of development tasks among development teams.
Relay of the solution design to the development team and provide technical guidance during development of the solution to the development team.
Document technical risks and issues, and actively work to avoid, mitigate, resolve risks andUpskilling of the existing technical leads in new technologies and enhancements of Dynamics 365
Mentorship of existing technical resources in architecture and governance of Dynamics 365
Requirements:
5+ years of experience implementing and managing CRM solutions at an enterprise level (Microsoft Dynamics CRM / Dynamics 365).
5+ years of experience evaluating, designing, and implementing Microsoft Dynamics 365 business solutions, often working on-site to help customers deploy their solutions.
3+ years of experience with Customer Service, Finance and Operations, Field Services modules withing Microsoft Dynamics 365.
Ability to train and upskill DTMB technical resources on the management and implementation of Microsoft Dynamics 365.
Experience translating technical information into easy-to-understand business concepts.
Ability to present persuasively and effectively.
Ability to work on multiple projects simultaneously.
Able to effectively facilitate meetings with project team members and sponsors.
Exceptional analytical and problem-solving skills.
Great interpersonal skills and can be collaborative Be autonomous and think creatively
Microsoft CRM Application certification a plus
Microsoft SharePoint and Business Intelligence experience a plus
RICEFW Technologies Inc
