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Business Continuity Manager
Location:
US-WA-Seattle
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Control Risks Embedded Consulting team is looking for a Business Continuity Manager to help support a Fortune 100 client's corporate business continuity program focused on the Americas region. The manager will help to develop and implement BC plans for the clients Operations Center globally.

This position will require the candidate to be onsite 3 days a week in one of the following locations: Arlington, VA, or Seattle, WA.

Responsibilities include but are not limited to:

  • Developing, updating and executing Operations Center business continuity program goals, including development and reporting against metrics and key performance indicators, meant to assess program health and continuous program improvement.
  • Managing BC within a 24/7 critical organization with four global locations.
  • Facilitating business continuity exercises and tests, to identify potential gaps in plans, as well as functionality of work transference processes supporting recovery.
  • Develop and maintain BC risk register to ensure leadership is managing risks as discovered.
  • Participate as a member of the regional Crisis Management Team as designated to respond to significant disruptive events.
  • Partner with the clients corporate business continuity team to train the operations center team on BC requirements, manage entries in the BC tool.
  • Partner with appropriate technology teams to ensure resilience capabilities that meet the operation centers needs.
  • Engage with stakeholders, including senior leadership, to provide education on the operation centers resilience capabilities and limitations.

Requirements

Basic qualifications

  • Bachelor's Degree in business or related field.
  • 10+ years' experience implementing and managing business continuity or risk management programs.
  • Ability to travel across assigned region and internationally as needed.
  • Disaster Recovery Institute International (DRII), Business Continuity Institute (BCI), or other business continuity professional certification
  • 3-5 years experience managing BC for operations centers or other 24/7 organization.
  • Experience in leading and managing virtual project and program teams.
  • Experience in managing the response to significant disruptive events.
  • Experience with Disaster Recovery (Information Technology focus).
  • Proven track record of sound decision making, taking ownership, and delivering results in a leadership role.
  • Track record of having earned the trust of leadership by challenging norms, upgrading team performance, enabling growth, and improving efficiency.
  • Ability to dive deep into data, existing processes, people, and technology challenges in order to identify risks and opportunities.
  • Strong interpersonal skills, including the written and oral communication skills necessary to build relationships and positively influence decision making.
  • Demonstrated ability to meet deadlines while managing multiple complex projects.

Preferred qualifications

  • Experience with offshore operations and services, particularly in India and Latin America
  • 15+ years' experience implementing and managing business continuity or risk management programs.

Benefits

  • Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
  • We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance.
  • Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
  • Control Risks offers a competitive 401(K) plan with the option for both pre-tax and after-tax Roth contributions to the plan. Currently, the Company matches dollar-for-dollar up to 6% of your annual salary, per pay period.
  • Control Risks offers 15 days' vacation accrued on a monthly basis, prorated based on start date.
  • Control Risks offers 10 sick days accrued on a monthly basis, pro-rated based on your start date.
  • Control Risks Embedded Consulting teams paid vacations are based on the clients paid holidays.
  • Control Risks offers Medical, Dental, and Vision insurance.
  • The base salary range for this position in Washington is $140000-$155000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience.

Control Risks

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