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Patient Concierge Front Desk Location: US-WA-Bellingham Email this job to a friend
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Our Company is the premier eye surgical center in the Northwest and remains committed to its tradition of personalized, high-quality patient care, advanced technology, and excellent results. Our staff includes a nationally-recognized team of specialized ophthalmic surgeons and optometric physicians, with vast clinical experience in a wide variety of eye surgical services. Our team is our most valuable resource so we cultivate a team-oriented environment where caring staff is rewarded for and takes pride in providing outstanding patient care. Join our team to work with high-quality people, have pride in the results being delivered, and have growth opportunities in an expanding industry.
An ideal candidate will be patient-focused with a love for the senior community. We are looking to fill a Full-Time position to work in our Bellingham Clinic. ROLES AND RESPONSIBILITIES - Welcomes and greets all patients and visitors, in person or over the phone.
- Assist with scheduling routine and follow-up appointments as needed
- Demonstrates critical thinking and problem-solving during challenging patient interactions and situations.
- Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
- Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
Requirements - High School Diploma or equivalent
- Minimum one-year general office experience in a healthcare setting
- Proficiency with Microsoft Office products, G Suite, Windows environment, and strong keyboarding skills
- Ability to work in a fast paced, team environment and follow through on tasks to completion
Benefits - Competitive Salary $18- $22 hourly
- Medical, Dental, and Vision Insurance
- Robust Ancillary Benefits
- 401(k) Plan with employer contribution
- Company Paid Life Insurance
- Generous PTO/Holiday
- EEO Statement
#10049
Sight Partners
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