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Ultimate Care NY, a leading provider of home health care services in New York, is seeking an Intake Specialist to join our team. As an Intake Specialist at Ultimate Care, you will be responsible for coordinating and managing all aspects of client referrals, admissions, and case assignments. You will serve as the initial point of contact for patients and their families, as well as healthcare providers, ensuring that all necessary information is gathered and documented accurately.

Ultimate Care has been a trusted provider of home health care services for the past 20 years, offering customized care plans that meet the unique needs of each patient. Our commitment to excellence in patient care, combined with our compassionate and skilled team of professionals, has earned us a reputation as a leader in the industry.

Responsibilities

• Process patient referrals demographics required basic clinical information and financial reimbursement information.
• Primarily handling CHHA & Medicaid needed referrals
• Assisting PT with getting CHHA services
• Receive referrals from referral sources
• Verify patients insurance to determine eligibility
• Communicate with various CHHAs, Social Workers, and marketers to ensure all documents are readily available to assist with enrollment
• Send referrals to appropriate CHHA for skilled services.

Requirements

• Bachelor's degree in a healthcare-related field or equivalent work experience
• Minimum of 2 years of experience in a home health agency or hospital setting
• Knowledge of CHHA and MLTC regulations and requirements
• Experience with electronic health record systems
• Detail-oriented with strong organizational and problem-solving skills
• Fluency in English and Spanish (preferred).
• Excellent interpersonal and communication skills.
• Proficient in Microsoft office and Excel applications.
• Working knowledge of State, Federal, HIPAA and JACHO guidelines/regulations.
• Understanding what documents are required for different types of insurance plans
• Understanding of communicating effectively with employees, patients and their families, medical and community affiliates to develop positive relationships.

Benefits

We offer the Ultimate employee perks (literally)!

• Competitive rate and advancement opportunities
• Healthcare coverage
• 401k Retirement plan
• Company-sponsored life and accident insurance
• Aflac
• Generous paid time off, sick time
• Learning and development resources
• An employee of month recognition with structured bonus rewards $$$
• Merit-based employee recognition program with rewards $$$
• Customer service bonus up to $10,000!
• Daily pay via payroll program
• Discount programs for restaurants, Broadway shows, movies, shopping, and much more!
• T-Mobile phone plan discounts for employees!

Ultimate Care is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law.

Ultimate Care, Inc. does not accept resumes from unsolicited search firms nor recruiters

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