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Project Manager, Medical Communications

Remote work allowed

THIS IS NOT AN IT ROLE; PLEASE READ THE JOB DESCRIPTION CAREFULLY AND THOROUGHLY BEFORE APPLYING

OPEN Health brings together deep scientific knowledge, global understanding, and broad specialist expertise to support our clients in improving health outcomes and patient wellbeing.

We are united as one flexible organization, harnessing the power of the collective to solve complex challenges. Being built from cohesive partnerships across a range of specialist sectors gives us the ability to approach opportunities from fresh perspectives, creating solutions and innovations for market access and medical communications that are informed by the experience and knowledge of the many.

Our global team of experts many with PhD and PharmD degrees work strategically alongside our client partners in Medical Affairs, Health Economics and Outcomes Research (HEOR), Market Access, and Commercial teams across a wide range of therapy areas.

You will love this role if you:

• Can share your passion and enthusiasm with your clients and colleagues
• Have experience working in a fast-paced agency environment
• Value collaboration and enjoy working closely with all members of the team
• Have a strong attention to detail
• Are super organized and love tracking details
• Enjoy building relationships with clients (external and internal) and value the importance of creating a good rapport

As part of the Client Services team, youll be responsible for the following activities.

Primary duties and responsibilities include but are not limited to:

Project Management:

• Traffic all projects between account, medical, editorial, and support services including creative, digital and Omnichannel teams
• Facilitate material to vendors via email, fax, FedEx, Webcargo
• Develop timelines
• Provide meeting planning services including logistics and materials preparation for advisory boards, scientific exchange forums, annual conferences and trade shows in addition to an array of other industry meetings

Compliance, Documentation, and Operational Expectations:

• Comply with established standards, policies, and procedures
• Coordinate permission requests
• Manage project files and folder maintenance with an emphasis on version control
• Maintain timely submission of timesheets
• Maintain consistent attendance and coordinate coverage when out of office
• Professional, timely response to all internal and external communications

Team Management:

• Prepare writer request forms
• Prepare writer packages (i.e. references, final outline, etc.)
• Prepare and complete BCRFs
• Assign and close project numbers, run hours reports, communicate information to team, monitor projects to ensure all team members are assigning time correctly
• Gather information, maintain, and update status reports based on internal and client status meetings
• Coordinate reference requests
• Establish medical and editorial priorities
• Lead internal status meetings
• Set up conference calls and webinars
• Create and maintain client and author contact databases (i.e. title, email, phone, etc.)
• Serve as client and author point of contact
• Exhibit ability to take on additional tasks as needed while maintaining consistent performance
• Exhibit ability to self-prioritize tasks
• Exhibit proactive problem-solving skills and offer recommendations
• Consistently display increasing autonomous work activity and initiative
• Exhibit ability to transfer skills learned to new accounts/responsibilities
• Participate in client status meetings
• Monitor project performance (time used vs. budget)
• Assist with reconciliation of receipts as needed
• Demonstrate early ability to apply understanding of when certain tactical recommendations are appropriate
• Develop awareness/knowledge of clients disease area and product
• Develop knowledge of clients main congresses and journals for disease area
• Participate in internal skills development courses
• Mentor and coach project coordinators, as appropriate

Account Awareness

• Exhibit ability to take on additional tasks as needed while maintaining consistent performance
• Exhibit ability to self-prioritize tasks
• Exhibit proactive problem-solving skills and offer recommendations
• Consistently display increasing autonomous work activity and initiative
• Exhibit ability to transfer skills learned to new accounts/responsibilities
• Participate in client status meetings
• Monitor project performance (time used vs. budget)
• Assist with reconciliation of receipts as needed
• Demonstrate early ability to apply understanding of when certain tactical recommendations are appropriate

Product Knowledge

• Develop awareness/knowledge of clients disease area and product
• Develop knowledge of clients main congresses and journals for disease area
• Participate in internal skills development courses
• Mentor and coach project coordinators, as appropriate

The Project Manager is directly accountable for the successful oversight of projects from inception to completion with a primary focus on meeting and exceeding the goals of the account by providing accurate and proactive support for all project-related activities.

What youll bring:

• Bachelors degree in business, marketing, communications, biology, life sciences, or related field
• Interest in project management, general business, pharmaceutical, medical communications
• Exceptional oral and written communication skills
• Ability to manage multiple and sometimes competing challenges, issues, and priorities with the ability to delegate and set clear expectations
• Strong knowledge of Office programs including MS Word, MS Excel, MS PowerPoint,
• Ability to work both independently and in a team structure
• Aptitude for the English language and excellent written and verbal communication skills
• Ability to manage multiple and sometimes competing challenges, issues, and priorities with the ability to delegate, problem solve, and set clear expectations
• Enthusiastic team player with self-motivated attitude and demeanor

What we offer:

As a global organization, OPEN Health is committed to supporting our employees and their families through a comprehensive benefits program

• Competitive pay, generous paid vacation and holidays, and health insurance programs across all our locations
• Ongoing training and development opportunities which foster and shape your individual career path
• An active and growing commitment to bettering the communities our employees call home through our Corporate Social Responsibility program
• The opportunity to thrive in a global, collaborative environment while working every day to improve health outcomes and patient wellbeing
• Diverse, Inclusive culture that encourages you to bring your whole self to work.

If we sound like the sort of business environment in which you would thrive, then we would love to hear from you.

#LI-Remote

Key Words: Healthcare Comms, Healthcare Communications, Medical Communications, Medical Communications Agency, Remote, Agency, Med Comm, MedComms, Pharmaceutical, Sci Comm, Veeva, Medical Education, Scientific Communications