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At Amarillo College, our mission is: Transforming our community and economy through learning, innovation, and achievement. Every team member, regardless of job title or duties, is responsible first and foremost, for assisting students in every way.

This is an exciting time to work for Amarillo College! We are seeking our next Full-time Staff Coordinator for the Badger Central Bookstore & Cafe who will be all-in on our mission and who will oversee the daily operations of the Badger Central Bookstore including timesheets, creating schedules, receiving invoicing products, conducting evaluations, hiring and training staff, assisting with technical issues, managing the budget and ensuring customer service excellence.

GENERAL QUALIFICATION REQUIREMENTS

EDUCATION:

• Required: Associate's Degree.
• Preferred: Bachelor's Degree.

EXPERIENCE AND TRAINING:

• Required: Three (3) years or more in a retail or warehouse operation
• Preferred: Four (4) years or more supervising a retail or warehouse operation.

JOB DUTIES AND RESPONSIBILITIES:

• Hire, train, and mentor bookstore and seasonal employees in accordance with Amarillo College policies.
• Approve employee timesheets and ensure accuracy and compliance with payroll policies and procedures.
• Create schedules for the Badger Central staff and manage requests for time off, sick leave, and overtime.

• Conduct employee evaluations and provide feedback, recognition, and coaching to improve performance and morale.

• Manage bookstore budget and monitor expenses, revenues, and profitability.

• Receive and invoice product from vendors and suppliers, and maintain inventory records and reports.

• Ensure customer service excellence and handle customer complaints, inquiries, and feedback in a professional and courteous manner.

• Reconcile cash register and follow record retention protocols when preparing deposits.

• Assist in the textbook warehouse as needed, including picking, packing, shipping, receiving, and stocking textbooks

• Assist with technical issues for key processes such as point of sale, online ordering, textbook buyback, and rental returns.
• As an Amarillo College employee, seek knowledge of and pledge to actively engage in a culture of caring striving to serve students, peers and the community by embracing the AC Core Values: Wow, Family, Fun, Innovation, and Yes!

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to maintain a commitment to discretion and confidentiality concerning sensitive information.
• Ability to Secure and safeguard all property, equipment, and training material including credit cards (if applicable) issued by Amarillo College.

• Ability to exhibit professional behavior while assisting with the needs of students, faculty, staff, visitors, and co-workers.

• Customer service skills.

• Skilled in attention to detail.

• Ability to handle stress and remain calm.

• Ability to work independently and as team member.

• Excellent Communication skills to communicate effectively both written and verbally.

• Commitment to create and maintain a warm and welcoming office and campus environment.

• Commitment to discretion and confidentiality concerning sensitive information at all times

• Ability to interact with all levels of Amarillo College personnel, community, and management.

Notice: Applicants selected for employment will be required to undergo a pre-employment criminal history background check and possibly a pre-employment drug test.

Salary: Amarillo College - Salary Schedules((link removed), Pay grade 8 (salary is determined by Human Resources based on education, work experience and internal comparisons).

Physical Demands: While performing the duties of this job, the employee is frequently required to travel between offices and buildings, and requires the ability to lift, carry, push, pull and/or maneuver office supplies as needed.

Work Conditions: Must be willing to work a flexible schedule (days, nights, weekends, holidays, and varying events as necessary.) Timely and regular attendance for all employees is required to ensure adequate staffing, positive employee morale, and to meet expected productivity standards throughout the organization. Employees will be held accountable to their workplace schedules. Occasional overtime may be required.

Diversity and Inclusion Statement: Amarillo College is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who not only reflect the demographics of our clients but also continue to deepen their skills and competencies to serve the full range of our customers.

Promotional Opportunity Policy: Under the Amarillo College Promotional Opportunity Policy, only current appointed or part-time non-appointed employees will be considered for a position during the first five (5) working days from notice or posting.

Benefits

Amarillo College offers a rich benefits package, including medical, dental, vision, life, and disability coverages available through ERS. Amarillo College provides (at no cost to the employee) a long-term disability policy. In addition to retirement savings through Teachers Retirement System - TRS (pension plan) or Optional Retirement Plan -ORP (403b), the college offers the AC Benefit Plan - additional 403(b) with a generous matching contribution. Amarillo College employees receive an additional 2.5% of their pay that can be applied to health insurance or retirement. Employees and their dependents are eligible for reduced or free tuition for Amarillo College courses. Employees have free access to the fitness center located on the Washington Street Campus. Amarillo College Holidays