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Following a 2022 merger of CNSI and Kepro, Acentra Health combines clinical services, technology solutions, and data analytics to accelerate better health outcomes. This is a great time to join our team of passionate individuals working together to pursue the most effective solutions to todays complex healthcare challenges. Our culture is fueled by passion and driven by purpose.
Quality Specialist
- Are you an experienced Quality Specialist looking for a new challenge?
- Are you looking to join a team that ensures a collaborative and inviting culture where everyone can thrive?
If so, you might be our next new team member!
Who we need:
The Quality Specialist maintains current information on clinical practice guidelines, assessments, policies and procedures. This position will assist client/customer with issues relating to policy implementation, processes, and quality improvement.
Why us?
We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.
Singularly Focused. Mission Driven.
Accelerating Better Outcomes is our Mantra! We are mission-driven to innovate health solutions that deliver maximum value and impact.
We do this through our people.
You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.
Benefits are a key component of your rewards package. Our benefits are designed to provide you additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts and more.
What youll do:
- Maintains current information on clinical practice guidelines, assessments, policies and procedures
- Maintains a policy library.
- Assists client/customer with issues relating to policy implementation, processes, and quality improvement
- Ongoing planning, development, and maintenance of internal monitoring program for activities performed by clinical and customer support team.
- Conducts time studies for staffing recommendations.
- Participates with Quality Manager in developing and monitoring testing and quality assurance policies and plans.
- Assesses potential problems and recommends corrective actions to resolve or mitigate associated risks.
- Prepares and submits reports and/or deliverables timely as required.
- Other duties as assigned.
The list of accountabilities is not intended to be all-inclusive and may be expanded to include other duties that management may deem necessary from time to time.
What youll need:
Required Qualifications
- Associates Degree required, Bachelors Degree in human service field preferred
Knowledge, Skills, Abilities
- Knowledge of current principles and practices required to implement quality assurance measures.
- Knowledge of current quality assurance methodologies, equipment, and software.
- Knowledge of the principles and practices of project management required for quality assurance and risk analysis assessments.
- Ability to organize and evaluate testing and quality assurance activities to coordinate operational and monitoring procedures for improved service delivery or problem resolution.
- Ability to provide technical assistance to staff on quality assurance and risk analysis measures and standards.
- Ability to establish and maintain effective working relationships with customer, vendors, clinical staff, and others.
- Ability to prepare and present findings and to provide support and guidance concerning quality of program operations.
- Excellent communication (verbal and written).
- Experience identifying organizational needs and recommending the appropriate improvements to increase organizational effectiveness.
Experience
- Previous experience with monitoring the quality of customer support, assessments and/or in a healthcare industry strongly preferred.
- 1+ years of continuous quality improvement experience
Thank You!
We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in
Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!
~ The Acentra Health Talent Acquisition Team
EOE AA M/F/Vet/Disability
Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.
Acentra Health
