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Partner Alliance Manager
Location:
US-CA-San Diego
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We Lead. We Transform. We Deliver.

Why Cask? Were here to transform how our clients do work and to improve their customers and employees experiences. Its a place where you get to collaborate on really cool stuff with really cool people - designers, engineers, technologists, and industry thought leaders - who are all connected by a singular focus of solving business challenges that stand in the way of organizational change and progress. Along the way, we know how to balance culture and business, resulting in a profitable company that is committed to making the lives of our employees a little better and more joyful every day.

What Youll Be Doing

The Partner Alliance Manager is responsible for the continued development and maintenance of strategic partnerships, collaboration across teams, tracking of training and certification achievement to meet major partnership goals and objectives, and the development and execution of programs designed to generate demand and build joint Cask and ServiceNow brand awareness.

This person will act as the primary point of contact from Cask for ServiceNows Alliances team as well as other specific channel partners. The Partner Alliance Manager will also be responsible for developing and driving the execution of revenue-driving programs and initiatives, and for evangelizing Casks value proposition within ServiceNow and our other partners ecosystems. This role requires a good balance of strategy, sales and operational capabilities, as well as acting as a liaison between Cask and partner various stakeholders.


  • Manage (establish, enhance and maintain) deep, collaborative relationships with various solutions and industry teams at ServiceNow and other partners
    • Maintain deep understanding of the ServiceNow organization, roles and individuals across the ACE and Sales organizations
    • Understand how ServiceNow values its channel partners and what its expectations are of its partners
    • Become an expert in ServiceNows Partner Program to ensure Cask is on track with our expectations
    • Drives Cask positioning up on the ServiceNow Partner Finder site
    • Conduct regular cadence between relevant ServiceNow ACE team members (such as our Partner Manager at ServiceNow) and Cask stakeholders
    • Ensure effective and timely internal and external communication and coordination of ServiceNows ecosystem strategy and execution of results
  • Responsible to track and monitor key Cask partner metrics including deal registrations, ACV, certifications, deployments, product line achievements, customer surveys, and partner driven revenue.
  • Establish and maintain close working relationships with Cask ServiceNow Practices and related teams, including GTM, sales, marketing and delivery teams
    • Support efforts to build pipeline of services related to various ServiceNow Workflow and Vertical areas aligned to Cask practices
    • Ensure cohesion between the ServiceNow Sales plays and go-to-market strategy designed by the Go-To-Market leaders
    • Execute on partner joint go-to-market strategy designed by the Go-To-Market leaders
    • Work with designated partners to deliver a pipeline of opportunities for Cask Sales teams
    • Manage and review pipeline and other relevant metrics tied to partner strategies and initiatives in close alignment with internal and external stakeholders
  • Actively promote the Cask brand within the various partner and channel teams; ensure awareness of our competitive differentiators and client success stories
  • Collaborates with Cask senior leadership to build/revise an annual ServiceNow partner plan that jointly describes how Cask and ServiceNow view the relationship strategically, financially and operationally
  • Communicate Cask needs and hold the appropriate leadership teams accountable across sales, marketing, and delivery practices to meet metric commitments
    • Build out weekly ServiceNow newsletter
    • Design presentations in partnership with sales for various ServiceNow presentations
    • Coordinate onsite ServiceNow events such as QBRs, Dinners, Happy Hours, etc.
    • Ensure alignment with ServiceNow events such as Prospecting Day, SNUGs, Summits, etc


What Youll Bring To The Table:

  • 2+ years of experience working in a partner, alliance or channel operations role with a commitment for partner success
  • 2+ years in the ServiceNow ecosystem is highly preferred
  • Highly developed social skills to maintain positive partner relationships at all levels of organizations
  • Self-starter with excellent time management skills and ability to remain focused in a fast-paced environment
  • Must be creative, resourceful, detail-oriented, and self-motivated
  • Excellent verbal and written communication, presentation and organizational skills
  • Strong record of developing and managing partnerships and driving partner account activity and meeting or exceeding partner sales targets
  • Demonstrated analytical, organizational, and project management skills, using relevant information to make timely and critical decisions that affect cross-functional teams and has substantial impact on investments and program effectiveness
  • Relationship building skills toward a broad constituency ranging from channel partners, sales, marketing and technical teams
  • Ability to build and maintain positive working relationships while delivering results in a fast-paced, complex, collaborative, and team-oriented organization.
  • Proven ability to understand different partner GTM and Organizational models
  • Willingness to travel as needed
  • Commercially astute
  • Ability to understand the "bigger picture" and the business drivers around IT and other lines of business
  • Previous experience using Hubspot a plus
  • Experience in leading presentations and meetings using Zoom
  • Applicable Bachelors Degree


Perks? Oh, yes.

Cask's success is based on our most valuable asset - our people. We offer a robust benefits package designed with your needs in mind. We are passionate about investing in our people. As lifelong learners, we support your continued education and career development through paid training, including ServiceNow certifications. We build in training dollars and hours into our annual plan for each and every employee so you have the time and resources available to stretch yourself.

For more information about Casks benefits, please visit (link removed)(link removed)>

We value diversity at our company. Cask is an equal opportunity employer. Everyone who applies with the qualifications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

To learn more about Cask NX, please our website at (link removed) and be sure to follow us on LinkedIn, Facebook, and Twitter(link removed)>

Check out our reviews on Glassdoor!

Cask NX LLC adheres to the Safer Federal Workforce Task Force COVID-19 Workplace Safety: Guidance for Federal Contractors and Subcontractors and Executive Order 14042, Ensuring Adequate COVID Safety Protocols for Federal Contractors, and conforms with the designated COVID-19 safeguards and workplace safety protocols; accordingly all job candidates must be fully vaccinated against COVID-19 prior to the first day of work and provide proof of such vaccination. The term fully vaccinated shall mean the candidate has received the single dose vaccine or the last dose of the double dose vaccine at least two weeks prior to commencing work for Cask NX LLC.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Note: Base salary range is $115,000 - $135,000. This range represents the expected compensation for this position. Actual salaries will vary and may be above or below the range when taking into account the wide range of factors that are considered in making compensation decisions, including but not limited to location; skill sets; experience and training; licensure and certifications; and other business and organizational needs. Compensation decisions are dependent on the facts and circumstances of each case. The range listed is just one component of the total compensation package for employees.

Cask NX

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