GENERAL QUALIFICATION REQUIREMENTS

EDUCATION:

• Required: Associate's Degree in Education, Counseling, or a related field from a regionally accredited institution.
• Preferred: Bachelors Degree in Education, Counseling, or related field

EXPERIENCE:

• Required:
  • Three (3) years experience working with the public on a professional level.
  • Successful teaching experience or presenting to large groups.
• Preferred:
  • Experience in academic advising, success coaching, or related a field.
  • Experience in higher education, retention or student success programming
  • Experience using an early alert/advising system powered by predictive analytics.

JOB DUTIES AND RESPONSIBILITIES:

• Maintain a caseload of students experiencing academic difficulty in order to foster persistence and completion.
• Provide individualized success coaching.
• Respond to faculty-submitted and automatically generated alerts for an assigned caseload of students.
• Identify at-risk students within an assigned caseload and prioritize outreach.
• Communicate with the at-risk students and connect them with appropriate interventions and student supports.
• Empower assigned caseload of students to effectively communicate with faculty and student services.
• Engage students in educational and career planning activities to help guide them to achieve their educational goals.
  
• Engage with faculty/staff, and other departmental staff.
• Participate in campus activities and programs as assigned or as appropriate, including teaching the EDUC 1100 course (each semester).
• As an Amarillo College employee, seeks knowledge of and pledges to actively engage in a culture of caring, striving to serve students, peers and the community by embracing the AC Core Values: Wow, Family, Fun, Innovation, and Yes!

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of best practices in student transitions and student success initiatives.
  
• Excellent communication skills.
• Ability to adapt to a changing environment and manage deadlines.
• Ability to organize, prioritize, and work independently with good judgment in decision-making.
• Ability to demonstrate computer operation skills such as Microsoft Office and ability to adapt to various software systems.
• Ability to be a team player, a problem solver, to follow complex directions, interpret data.
• Ability to remain current with departmental policies and procedures.

Notice: Applicants selected for employment will be required to undergo a pre-employment criminal history background check and possibly a pre-employment drug test.

Salary: Amarillo College - Salary Schedules((link removed), Pay grade 11 (salary is determined by Human Resources based on education, work experience and internal comparisons).

Physical Demands: While performing the duties of this job, the employee is frequently required to stand, walk, or sit for extended periods of time, and be able to move materials weighing up to 50 pounds.

Working Environment: This position operates in a professional office environment, routinely uses standard office equipment (i.e. computers, phones, photocopiers, filing cabinets, fax machines) and is in a high traffic area with continual interruptions. Software commonly used includes Microsoft Office, Colleague, Business Objects, and various other educational applications.) Flexible schedule may be required to ensure adequate staffing (days, nights, weekends, holidays and varying events).

Diversity and Inclusion Statement: Amarillo College is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who not only reflect the demographics of our clients but also continue to deepen their skills and competencies to serve the full range of our customers.

Promotional Opportunity Policy: Under the Amarillo College Promotional Opportunity Policy, only current appointed or part-time non-appointed employees will be considered for a position during the first five (5) working days from notice or posting

Benefits

Amarillo College offers a rich benefits package, including medical, dental, vision, life, and disability coverages available through ERS. Amarillo College provides (at no cost to the employee) a long-term disability policy. In addition to retirement savings through Teachers Retirement System - TRS (pension plan) or Optional Retirement Plan -ORP (403b), the college offers the AC Benefit Plan - additional 403(b) with a generous matching contribution. Amarillo College employees receive an additional 2.5% of their pay that can be applied to health insurance or retirement. Employees and their dependents are eligible for reduced or free tuition for Amarillo College courses. Employees have free access to the fitness center located on the Washington Street Campus. Amarillo College Holidays