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Customer Service Order Entry Assistant Manager Vernon Location: US-CA-Los Angeles Email this job to a friend
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Customer Service / Order Entry -- Assistant Manager Location: Vernon, California
Job Description:
We are seeking a Customer Service Assistant Manager to join our team! You will be responsible for helping customers by providing product and service information, resolving issues, entering orders, resolving returns and other operational/customer service/order entry tasks.
Responsibilities:
- Order entry, enter orders, process returns, process credits, process truck claims. - Assist customers with pricing, inventory, and order status - Handle customer inquiries and complaints - Troubleshoot and resolve issues and concerns - Document and update customer records based on interactions - Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service and order entry - Ability to build rapport with clients - Ability to prioritize and multitask - Positive and professional demeanor - Excellent written and verbal communication skills
Benefits: Medical / Dental / 401k and other benefits
Pay range: $18 - $25 per hour
Please answer the following questions to be considered:
1. This is a full-time position in 90058, please confirm that works for you. 2. Do you have order entry experience? Please elaborate. 3. Please attach your resume.
ELCO Lighting
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