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IS Network and Voice Engineer II
Location: US-OR-Portland
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The IS Network and Voice Engineer II will have a passion for implementing and maintaining corporate network and voice solutions along with a capability to influence and recommend selection of effective solutions which support business strategies. This role is essential toward maturing the Company's network and voice model. The successful candidate will spend substantial time evaluating, architecting, and implementing IS policies and systems (plan, design, install, and maintain). Responsibilities: - Actively participate in the design and maintenance of a highly reliable communications network, including but not limited to local area networks, wide area networks, data center fabrics, load balancers, wireless networks, mobile device/remote access networks, and core and ancillary voice services and applications.
- Provide network technology and voice advanced knowledge to the company and participate in and consult on projects.
- Advise other IS teams on best practices for network design.
- Execute tasks related to tickets and service requests for basic to advanced activities.
- Actively maintain network systems, including local area networks, wide area networks, data center fabrics, load balancers, wireless networks, mobile device/remote access networks, vendor provided services, core voice services and configuration, and voice-integrated applications and systems.
- Analyze business needs; research and recommend solutions which include potential risks and mitigation.
- Help define, as well as build, run, and review, reports on network and voice system performance and event anomalies; make minor and advanced internal adjustments and identify substantial gaps based on findings.
- Develop and maintain appropriate technology documentation, including current design and operation.
- Propose requirements and standards for network and voice technology selection and deployment.
- Participate in the ongoing review existing systems to ensure they are designed to comply with established standards and to empower business operations.
- Participate in developing and maintaining network and voice policies.
- Assist with the development and management of security policies and systems, such as firewalls, intrusion detection, and intrusion prevention devices.
- Participate in planning for and supporting disaster recovery and business continuity initiatives.
- Conduct product and vendor research, and present recommendations to senior engineer and/or management.
Education and/or Experience - Minimum 4 years delivering network and/or voice solutions and related services. Experience should include some or all of the following:
- LAN and WAN technologies, firewalls, load balancers and proxies
- Designing, configuration, and ongoing support of a network DMZ
- QoS policy and network traffic prioritization and optimization
- Developing secure collaboration solutions for external partners or affiliates
- Network development, including a balance of performance, management, and cost objectives
- Voice system technologies, such as PBX, SIP, Voice over IP, voicemail, and reporting
- Dial plans and call routing
- Business critical call centers
- ITIL concepts and practices
- Bachelor's degree in Computer Science, Information Systems, or a related field (preferred)
- CCNP or similar certification preferred ShoreTel or similar certification (preferred)
- Additional experience in related technology support and/or operational positions (preferred)
Equal Employment Opportunity Policy
Talent Advisory Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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