Report this Job
Following a 2022 merger of CNSI and Kepro, Acentra Health combines clinical services, technology solutions, and data analytics to accelerate better health outcomes. This is a great time to join our team of passionate individuals working together to pursue the most effective solutions to todays complex healthcare challenges. Our culture is fueled by passion and driven by purpose.
Applications Support Analyst
- Are you an experienced Applications Support Analyst looking for a new challenge?
- Are you looking to join a team that ensures a collaborative and inviting culture where everyone can thrive?
If so, you might be our next new team member!
** This is a Hybrid role in Auburn, Alabama, where you would be able to work from the office up to two days a week and the remainder from home. **
** The work hours are Monday through Friday, 8:00 AM to 5:00 PM Central. **
Who we need:
We are seeking a motivated individual to join our Pharmacy Management team as an Application Support Analyst. In this role, you will be a key contributor to the Operations department responsible for providing support to our staff and clients using our software suite, participating in implementations from an application configuration standpoint, and completing scheduled operational tasks for our client base. You must enjoy a fast-paced environment where you will have a direct impact on the business value of our clients on a daily basis.
Why us?
We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.
Singularly Focused. Mission Driven.
Accelerating Better Outcomes is our Mantra! We are mission-driven to innovate health solutions that deliver maximum value and impact.
We do this through our people.
You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.
Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.
What youll do:
- Provides user assistance for multiple software applications.
- Participates in planning for internal and external projects.
- Determines and executes solutions to resolve issues.
- Performs software configuration changes as requested by clients.
- Participates in software configuration for new client implementations.
- Completes scheduled operational tasks across clients.
- Performs updates to internal and external websites.
- Performs manual data loads using Linux systems.
- Maintains compliance with all company policies and procedures.
- Performs related duties as assigned by supervisor.
- Meets and/or exceeds production, quality, attendance, and adherence standards.
- Provides/assists in the training of other employees.
What youll need:
Required Qualifications
- High school diploma OR GED equivalent.
Preferred Qualifications
- Bachelors degree from an accredited college/university.
Knowledge, Skills, Abilities (Required)
- Moderate knowledge of concepts for programming basics.
- Working knowledge of Linux systems.
- Working knowledge of ETL and Data Analytic processes.
- Strong troubleshooting abilities.
- Excellent organizational, verbal/written communication, and interpersonal relationship skills are essential.
- Ability to work as a team in a fast-paced environment and set priorities.
- Proficiency in Microsoft Office software applications.
- Excellent attention to detail.
- Good problem-solving skills.
- Excellent customer service skills.
- Ability to work on multiple items at one time and meet deadlines.
Required Experience
- Experience working with software applications (preferably in a healthcare environment).
Thank You!
We know your time is valuable, and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!
~ The Acentra Health Talent Acquisition Team
EOE AA M/F/Vet/Disability
Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable Federal, State, or Local law.
Acentra Health
