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Job Description

• JOB SUMMARY:Cloud Engineer with extensive AWS cloud & datacenter experience, and outstanding technical support skills. This role is responsible for supporting the management and operations of our Cloud infrastructure architecture, standards and management to include disaster recovery, security, systems, servers, monitoring, performance, networks and storage. This role will execute and support our expanding journey to a Cloud (AWS, Azure) and DevOps mindset. As a Cloud Engineer you will focus on provisioning, managing, and supporting Cloud computing environments. This includes the implementation of network architecture, information storage and cybersecurity. You will work as part of a team of tech problem solvers, helping to solve complex computing issues from strategy to execution. Set daily objectives/priorities and manage IT resources according to business needs to ensure performance, reliability, and availability of critical production systems. Responsible for day-to-day cloud requests, security and monitoring hardware, software and services ensuring they are optimized for availability, stability, integrity, performance, and scalability. Skills and responsibilities for this role include but are not limited to:
  DUTIES AND RESPONSIBILITIES:CommunicationServes as key participant in IT team meetings.Confront and resolve technical issues openly and quickly.Effectively communicates relevant Cloud/IT related information to leaderships and peers in other practices.Cloud/IT ManagementManage the secure, scalable hosting of numerous customer-facing applications in AWS environment.Monitor core infrastructure services and provide support on a rotation basis.Operate and maintain EC2 instances, production ECS clusters, and additional AWS services.Experience in managing container technologies such as Docker and Kubernetes, and provisioning containers to achieve scalable cluster-based architecture.Implement and conform to Cloud/IT requirements; CMDB, Incident Management, Change management Build and maintain relationships with clients (internal and external) by providing prompt and accurate service.Mentor, train and delegate tasks to junior IT team members.Coordinate the installation and configuration of cloud computing resources (Windows and Linux).Research, diagnose, troubleshoot, and identify solutions to resolve system issues.Maintain a positive, empathetic, and professional attitude toward customers always.Develop comprehensive knowledge and documentation of Cloud/IT products.Ensures that Cloud team is monitoring, analyzing, and evaluating performance and working on resolution of identified degradation trends and problem areas (Performance Management).Develops and enforces IT policies and procedures.Drive continuous improvements to the Cloud infrastructure and drive innovation by introducing new capabilities/technologies/processes etc.Define, and lead the implementation of automated processes to minimize manual administration activity.Forecasts demand for cloud computing resources and network capacity.Define, implement, test, and maintain data back-up protocols of cloud/SaaS data to ensure availability.Improve IT Security with Vulnerability Management and regular scanning of Cloud infrastructure.Support a robust Disaster Recovery strategy for critical systems and infrastructure.Assess single points of failure in infrastructure and recommend actions as appropriate.
• Skills / Qualification RequirementsBachelors degree in computer science or related management information systems field 5+ years experience in with AWS Cloud Infrastructure management (EC2, Auto Scaling, S3, S3 Glacier, VPC, Peering, EBS, EMR, Redis, RDS, Glue, AWS Network Firewall, Route 53, CloudWatch, CloudFormation) Any of these skills CloudTrail, Redshift, Lambda, WAF are a big plusExperience with multi-region clusters, disaster recovery, database admin/operations, scripting/automationStrong knowledge of AWS security architecture/infrastructureExperience with computer networks, network administration, and network installation.Proficient in computer hardware, installations and support, wireless technology, and cybersecurity.Proficient in Linux and Microsoft Windows operating systems.Excellent Cloud infrastructure management (AWS, Azure, Google Cloud)Multi-tasking and time-management skills, with the ability to prioritize tasks.

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