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Community Hospital Corporation (CHC) is seeking a Telecom Funding Analyst II to work under the direction of the Funding Program Manager assisting in the day to day management of CHCs funding service line. CHCs Telecom Funding Program product line is instrumental in helping rural hospitals reduce telecom spend while improving telecommunication services.

Community Hospital Corporation is a 5-Time Winner in theDallas Morning NewsTop Workplaces DFW2023 competitionand Top 150 Great Places to Work in Healthcare by Beckers Hospital Review. This is an exciting onsite role at our beautiful corporate offices located in Plano between Legacy West and the Grandscape. At CHC we enjoy an outstanding work environment, covered parking, comprehensive health and welfare benefits including paid fitness facility membership, tuition reimbursement, a generous PTO allowance, and a great company culture.

The Telecom Funding Analyst II assists in the day to day operation by completing and submitting the appropriate documentation to appropriate agencies, interfacing with clients and governmental agencies, as well as developing and presenting regular client reports and CHC reports.

Skills and Knowledge

• Database software experience and ad hoc reporting
• Ability to analyze and break down telecom invoices from non-profit or public healthcare systems
• Ability to organize and manage multiple priorities
• Ability to work independently
• Ability to communicate and relate well with others
• Communicates openly, respectfully, and in timely way
• Shares information appropriately
• Keeps others well informed
• Encourages others to share contrary views
• Responds in a timely manner to messages/requests
• Expresses self well in writing
• Ability to clearly communicate technical terms and applications to non-technical personnel.
• Ability to listen to the wants and needs of the users and others who work with the network
• Work well with all levels of management in various settings (in person, conference calls, webex, etc).
• Possess a strong customer and service to others orientation
• Requires independent analysis, communication and problem solving
• Ability to meet deadlines in a fast-paced environment with moving parts
• Ability to re-prioritize at a moments notice
• Strong communication skills and must be detail oriented and methodical in their work

Requirements

Experience and Education:

• Bachelor's degree or the equivalent in education, certifications and related experience.

• Minimum 2 years telecommunications experience
• Experience supporting or selling telecommunications services, preferably Commercial Client Support or Commercial Telecom Services or Account Management.
• The successful candidate will be able to manage multiple tasks and projects at once, and will need to be able to keep track of the details in order to ensure that everything is completed on time and to a high standard
• The ideal candidate will have previous experience dealing with an array of communications services. These services include, but are not limited to, fixed telephone services, network and data communication services, and information services. Previous experience in sales and support of telecom services recommended.
• Previous USAC experience is a plus++

Responsibilities:

• Work with Manager to develop and execute on process improvement plans.
• Work with Manager to develop and maintain a program to support Telecom Consulting to maximize program value and improve client telecom services.
• Maintain USAC Customer database and develop process, policy and procedure documentation.
• Complete, submit, and receive approval for all required forms related to competitive bidding for Telecommunication Programs and related to funding requests for the Telecommunication Programs (including RHC Telecommunication and HCF programs).
• Keep clients informed of changes in program processes.
• Attend training and related conferences to establish and maintain key relationships while staying up-to-date on program and industry specifics.
• Manage and maintain Customer information and CHC process, policy and procedures.
• Work with Manager to track client telecommunications vendors, accounts and corresponding vendor contact information.
• Work with AP and administrative support teams to manage all required client billing.
• Assist clients with USAC Audit
• The ability to learn and understand various telecom service types and applicable components
• Promote health care delivery and telemedicine in rural areas by providing a sufficient and more predictable source of universal service funding
• Assist eligible rural health care providers obtain rates on telecommunications services in rural areas that are reasonably comparable to rates charged for similar services in corresponding urban areas(link removed)>
• Help make funding determinations and calculate disbursements
• Work with Manager to understand funding eligibility requirements

Benefits

At CHC we enjoy an outstanding work environment, covered parking, comprehensive health and welfare benefits including paid fitness facility membership, tuition reimbursement, a generous PTO allowance, and a great company culture. Comprehensive health and welfare benefits package is offered as part of total compensation.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Wellness Resources and other benefits

CHC is a tobacco and drug free workplace. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.