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Customer Support Specialist Sales Administrator
Location:
US-AZ-Phoenix
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Who We Are:
Aneva Solar, founded and operated by experienced installers, is the trusted source for top-quality solar panel rooftop installations in Scottsdale, AZ. Our expertise lies in providing durable solar products with 10- to 20-year warranties, all at a price that's 20% more affordable than our competitors. We pride ourselves on excellent customer service and the seamless integration of solar energy solutions for our clients.

Why Work With Us:
At Aneva Solar, we're more than just a company; we're a community dedicated to sustainable energy solutions. By joining us, you'll be part of a passionate team that values innovation, integrity, and customer satisfaction. We offer a dynamic work environment, opportunities for professional growth, and a chance to make a real difference in the renewable energy sector.

What Are We Looking For:
We are seeking a Customer Support Specialist/ Sales Administrator who is enthusiastic, detail-oriented, and customer-focused. The ideal candidate will have excellent communication skills, a proactive approach to problem-solving, and the ability to thrive in a fast-paced environment. Experience in customer support, sales administration, and solar energy solutions is a plus.

What You'll Do:

Customer Support:

Provide exceptional customer service by promptly addressing inquiries, resolving issues, and answering customer concerns related to solar products and services.
Assist customers with product information, pricing, order status, and technical support via phone, email, and chat.
Maintain a positive and helpful attitude, exceeding customer expectations with every interaction.

Sales Team Support:

Assist the sales team by managing calendars, scheduling appointments, and coordinating meetings.
Prepare accurate sales documents, such as quotes, proposals, contracts, and sales reports.
Engage in proactive selling activities, generating leads and promoting solar products through outbound calls and emails.
Collaborate with the sales team to develop effective sales strategies and close deals, ensuring sales targets are met or exceeded.

Administrative Tasks:

Support general office duties, including mail management, file organization, and maintaining office supplies.
Prepare and distribute sales and marketing materials, including brochures, flyers, and presentations.
Coordinate sales-related events, such as trade shows and customer seminars, handling logistics, registration, and follow-up tasks.

What We Offer:

  • Competitive salary ranging from $60,000 to $80,000 based on experience.
  • Opportunities for professional development and career advancement.
  • A supportive team environment fostering innovation and collaboration.
  • Health and wellness benefits, including medical and dental coverage.
  • Employee discounts on solar products and installations.

Top Talent Consulting

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