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Currently Looking for a Full Time Support Specialist in San Antonio, TX (In Office Position)

Do you have a passion for making a difference in someones life? Are you looking for an opportunity to use your background and empathetic nature to work for a progressive, forward-thinking company where creativity is encouraged? Then the Support Specialist position is for you!

Requirements

Full- Time, pay rate is $15.00 pr hr. In Office position (Monday through Friday 8:00-5:00 p.m.)

Timekeeping and Data Entry tasks may include:

• Timekeeping support includes 1 Field Supervisor and a client caseload of 150 making sure to meet deadlines
• Verify attendant schedules and/or client representatives according to visit maintenance
• Ensure attendants electronic visit verification compliance by documenting appropriate reason code in accordance to state, federal, contract, and regulatory requirements
• Assist with training to ensure attendants fully understand processes and state mandated guidelines
• Report attendant absences to Field Supervisor to ensure backup services are provided
• Order EVV Tokens
• Tracking referrals and admissions meeting state deadline requirements
• Ensure client suspensions are updated weekly as required to ensure client services are resumed in a timely manner
• Ensure client schedules are entered according to authorization
• Maintain accurate and compliant documentation ensuring caseworkers or MCO Care Coordinator/Service receives case information in a timely manner
• Print Client records
• Attend weekly recruiting calls and add to Needs listing
• Notify Field Supervisor of new candidates with contact information (does not include you interviewing candidates)

Requirements:

• Must be at least 18 years old
• Must have previous office experience
• Previous Health Care experience preferred
• Fluent Bilingual (English and Spanish)

Benefits

• Multiple Major Medical Plans to Choose From
• Dental plan
• Vision plan
• Short-term Disability
• Life/AD&D Insurance
• Competitive pay rates
• Employee recognition

Work for a company that treats everyone with Honor and Kindness

Choose Pride PHC Services, Apply today!