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Summary

Ironwear is an established and growing safety solution provider. For over 30 years we have manufactured, developed, and reengineered Personal Protective Equipment (PPE) for all industrial markets around the globe. The web order processor is responsible for reviewing, inputting, processing, and matching incoming orders pertaining to product, print, and samples. At times, this position includes filling in for other members of the order-processing team and occasionally taking part in extra tasks as needed.

This position works in our Riviera Beach office Monday-Friday, 8:30 am - 5:00 pm, on occasion working early or late as needed.

Responsibilities

• Receive, prioritize, process, and identify incoming orders according to the sales policy and customer requirements
• Match shipping paperwork from warehouses to order paperwork
• Optimize order fulfillment, prioritizing orders as needed
• Handle issues that arise with shipments
• Process all online orders including Amazon, Web, Zorro, and Walmart orders
• Process screen print and sample orders
• Act as a backup order processor and arrange shipment through FedEx, UPS, and Mega Track
• Create Bill of Landing for applicable orders when needed
• Monitor and follow up on customer order pickups in any warehouse

Required Skills/Abilities:

• Strong communication, including writing, speaking, and active listening
• Critical thinking and problem-solving skills
• Proficient in math, bookkeeping, and accounting
• Excellent communication and organizational skills
• Must exhibit keen attention to detail
• Must be adaptable and capable of switching from task to task based on priority

Education and Experience:

• High school diploma or equivalent
• 2+ years of order processing experience
• 2+ years of shipping or logistics experience (preferred)
• Proficient with Microsoft Office, Excel, and other MS programs
• Data Entry Experience

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Career growth & development
• Competitive Compensation Plan
• Group benefits including medical, dental, and vision benefits with 100% premiums paid by Ironwear
• Paid Time Off
• Paid Holidays
• 401k with company match

Whats In it for You!