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Job description

Are you experienced in Power Generator Parts- Customer Service Support and from the Sebring, FL area? If yes, then this position may be for you! Our client, who specializes in heavy duty equipment and power generators have DIRECT HIRE needs for an experience Parts Clerk/ Customer Service Support.

Competitive benefits offered with the comforts of being apart of a great team!

Service Coordinator Accountabilities:

• Works with customers and Field Service Mechanics to identify required maintenance.
• Advises customers on necessary/suggested services.
• Computes cost of replacement parts and labor to restore lift truck to condition specified by customer.
• Estimates cost of mechanical, electrical, or other repairs.
• Enters itemized estimate on service order and explains estimate to customer.
• Processes parts and/or service sales orders in computer for invoicing.
• Ensures that all paperwork relevant to each lift truck folder is scanned and kept current.
• Keeps up with service personnels time and summits to Louisville contact per company policy.
• Performs the duties of safety coordinator as assigned by the Louisville Safety Director.
• Maintains files and records of all client owned vehicles to include, drivers, insurance, truck expenses, recall notices, tags, location and maintenance on vehicles.
• Issues Purchase orders for repair and maintenance done to vehicles
• Audits all expenses/purchases for all service personnel at Service Center.
• Creates reports on service mechanic sales, call-in sales, and expenses.
• Any out of line situations regarding expenses, purchases, etc. are called to the attention of the Service Center Manager for corrective action.
• Seeks out promotional materials, requesting bids from suppliers for best pricing and quality product.
• Keep ample stock on hand for sale to employees/customers, for service, guests, warehouses, and service centers.

Requirements

Requirements

Job Requirements:

• High school graduate or GED equivalent.
• Experience in Parts / Service industry with particular emphasis on coordinating service responsibilities with service technicians and parts personnel.
• Must have very dependable computer skills and be able to work with web base program.
• Must be in physical condition as job requires lifting, stooping, and bending.
• Must have mechanical aptitude or experience in the forklift or other related fields.
• Previous experience in a customer service-oriented role preferred.
• Professional demeanor and self confidence in dealing with customers and outside contacts.
• Must have valid drivers license and good driving records to be insurable by corporate insurance carrier.
• Operate equipment such as forklift.

Benefits

Job Type: Full-time

Salary: $40,000.00 - $55,000.00 per year + Commissions

Job Type: Full-time

Salary: $24.00 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Ability to commute/relocate:

• Miami, FL Reliably commute or planning to relocate before starting work (Required)

Work Location: One location