Job Number 23163807
Job Category Information Technology
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States

JOB SUMMARY

Applies advanced computational techniques in the development of business solutions to data-intensive problems in the hospitality industry. This rewarding position provides a career as part of a team that makes a direct revenue impact on Marriott hotels, globally, by providing tools that facilitate data-driven decision making in the disciplines of pricing, revenue management, sales and reservations. Works as part of a team that supports computationally-intensive data analysis and modeling efforts, provides pricing and statistical modeling and technical expertise; provides production support for systems deployed at our hotels; performs undirected research on large volumes of data to reach business conclusions and recommendations; contributes complex programming and analysis in revenue management and sales systems; analyzes data and builds innovative models to deliver business solutions; functions as a subject matter expert in all phases of the project lifecycle inception, prototyping, design, testing, rollout and support. The Operations Research team seeks a flexible candidate with a willingness to learn that brings unique perspectives to enable creative data-driven solutions to the challenges at Marriott.

CANDIDATE PROFILE

Education and Experience

Required:

• 1 year Experience in industrial or academic research; applying analytical and programming skills against complex mathematical modeling and/or systems development
• 1 year experience in software development including relational database experience and engineering skills such as distributed computing, object-oriented development, data cleansing, algorithms and data structure)
• Undergraduate degree in a rigorous quantitative, technical, or scientific subject, including Operations Research, Statistics, Mathematics, Data Science, Data Engineering, Computer Science or Engineering

Preferred:

• Graduate or PhD in Operations Research
• Knowledge and experience with Python (pandas / Numpy / SciPy), Java or C/C++, SQL at an advanced level with an understanding of complexity theory
• Experience performing predictive modeling, forecasting, or statistical analysis on large scale datasets.
• Experience with Big Data platforms (i.e. Hadoop)
• Experience with Machine learning tools and techniques (e.g. k-nearest neighbors, random forests, ensemble methods, etc.)
• Experience in developing analytic driven solutions to business problems
• Understands complex, discrete data sets with subtle underlying biases
• Experience with linear, mixed integer, non-linear or dynamic programming models and familiarity with optimization software (CPLEX, Gurobi).
• SAS programming (including SAS/HPF, SAS/ETS, and macros).
• Experience with designing or supporting analytical systems, focusing on model quality and code efficiency
• Readiness and willingness to debug existing codes to identify source of reported application issues

CORE WORK ACTIVITIES

Delivering Technology

• Provides input on solution structure, tasks, timeline and estimates for revenue management deliverables
• Partners with planning teams to articulate possible solutions to business problems and todevelop requirements for new models
• Formulates methods for measuring the effectiveness of pricing and revenue management activities.
• Prepares detailed specifications for translation of complex business processes into models and prototypes
• Develops and implements efficient, scalable algorithms using appropriate technologies/software/architectures
• Writes software and utility software tools to create and test new models
• Assists the Application Delivery teams in support of operations
• Assists the Application Delivery team in the maintenance of existing models
• Provides work/cost estimates for client requests
• Prepares documentation for client review.
• Conducts reviews, discusses findings, risks and challenges and establishes courses of action

IT Governance

• Follows all defined iT standards and processes and provides input for improvements to the appropriate process owners as needed
• Maintains a proper balance between business and operational risk
• Follows the defined project management standards and processes

Service Provider Management

To the extent that this role interacts with service providers:

• Validates that Service Providers develop and manage respective aspects of a project plan, including schedules, deliverables, and appropriate metrics.
• Makes short term plans for the team to effectively utilize resources
• Monitors Service Provider outcomes
• Reviews estimates of work effort for client project provided by Service Providers for accuracy
• Facilitates timely resolution of service delivery problems and minimizes the impact to clients

MANAGEMENT COMPETENCIES

Leadership

• Communication -Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Leading Through Vision and Values -Keeps the organizations vision and values at the forefront of employee decision making and action.
• Managing Change -Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.
• Problem Solving and Decision Making -Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
• Strategy Development -Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.

Managing Execution

• Building a Successful Team -Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.
• Strategy ExecutionEnsures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

Building Relationships

• Customer Relationships -Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the companys service standards.
• Global Mindset -Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
• Strategic Partnerships -Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.

Generating Talent and Organizational Capability