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Integration business analyst Tampa
Experience level: Mid-senior Experience required: 5 Years Education level: Bachelors degree Job function: Non IT Consultant Industry: Financial Services Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No
This role is possible CTH !
Position Summary:
The Integration Business Analyst I within SIFMU Integration, is responsible for supporting the team with new member onboarding, account changes and supporting lifecycle activities. The team will interact directly with potential new clients, delivering prompt and professional guidance to applicants as they navigate through the entire onboarding process. Upon activation of membership, you will assist in processes and underpin the client account lifecycle including add-on accounts, products and services.
Specific Responsibilities:
Support all aspects of the Client onboarding lifecycle across all DTCC stages
Participate in project kickoff meetings to align on expectations, timelines and overall results
Support the membership application process and manage all aspects of setups across Client Test and Production Environments
Drive client engagement/activities, answer questions on Membership Application Portal (MAP) process or coordinate with the vital people/groups to facilitate client conversations (ex. Legal, product)
Provide recommendations to clients additional services if needed, such as file or message reporting
Provide test scripts and handle the client User Acceptance process
Schedule and lead regular small project status meetings with clients to provide project status updates
Support client activations by partnering with all internal parties to ensure readiness and successful transition to production
Proactively support clients on Day 1 of activation
Build and maintain strong relationships across all groups involved with the Client Onboarding process
Identify and implement opportunities for efficiencies by working across the Client Services Teams and overall DTCC Organization
Build and maintain project materials as needed (Project Status Reports, SOP, project plans, test plans, etc.)
Successfully engage in multiple client projects simultaneously
ESR Healthcare
