Solution Architect
Remote
Company Overview
Advanced Technology Group (ATG), a Cognizant Company, is a global leader in Quote to Cash advisory, implementation, and managed services to both mid-market and large enterprise brands seeking increased agility in the "everything as-a-service" economy. Implementing CRM, Quoting, and Billing systems are the core of what we do and we are the implementation partner for three leading providers of cloud or platform-based CPQ and Billing Solutions. We provide unique and differentiated value to our clients, our ISV partners, and our GSI partners, using years of domain expertise, a set of proprietary tools and intellectual property, and a refined set of delivery accelerators.
Position Overview
The Solution Architect is a senior project leadership role that is critical to the success of our implementations. Solution Architects are often the most senior technical resource on a project team. They are skilled communicators that exhibit strong executive presence and can present and defend different point of views on various technologies to a variety of audiences. Solution Architects take absolute ownership over their work, and strive to deliver the best customer results while scaling members of their own team.
Solution Architects are responsible for leading the design of the solution, ensuring that the proposed architecture supports the business requirements across all processes. This involves leading discovery sessions with the client to understand their current state processes, helping the client to transform current state processes into future-state business requirements, translating those business requirements into a technical solution, and documenting that solution in the form of deliverables such as the Technical Design Document (TDD), ERD models, ecosystem and integration diagrams, and process flows.
As the project progress into the Build phase, we expect our Solution Architects to continue to hone the detail design of the solution, while mentoring the other project team members that are responsible for building the solution. The Solution Architect must provide timely feedback to team members and promote a culture of collaboration and leadership.
At times, Solution Architects may also participate in the sales process to help scope and estimate complex implementations.
Key Responsibilities
- Lead the evaluation of business and technical requirements, driving alignment with best-practices for the solution design and ongoing solution maintenance/management
- Translate functional requirements into detailed system design documentation and build tasks, providing a solution that can be implemented by another team member
- Provide guidance on functional solution architecture & design, application and integration development best practices, enterprise architecture standards, environment management, and testing
- Review and correct project/program direction, approach and key artifacts to keep programs on track and solutions extendable and maintainable going forward
- Identify and proactively manage risk areas and commitment to seeing an issue through to complete resolution
- Collaborate with the Project Manager to manage scope and customer expectations by negotiating solutions to complex problems with both the customer and third-party partners
- Troubleshoot issues and demonstrate ability to drive to successful resolution
- Build relationships with business partners, internal and external, and contribute to broader goals and growth beyond the scope of a single customer engagement.
- Contribute to the growth of the Services practice by identifying and leading internal strategic initiatives to grow the consulting practice
- Mentor, educate, and enrich internal, customer and partner colleagues
- Leverage junior teammates to achieve individual as well as team growth goals
- Serve as an active contributor to the practice knowledge and resource base
Skills, Experience, And Requirements
2+ years of experience in a Solution Architect, Functional Architect role
Experience serving as a trusted advisor, driving conversations with internal and external stakeholders
Experience with end-to-end system development lifecycle, preferably with SaaS solutions
Experience with Agile, Waterfall, and Hybrid implementation methodologies
Proven ability to analyze, design, and optimize business operations via technical and process-related improvements
Excellent verbal and written communication skills
Able to evangelize technical and non-technical best practices at various levels within a large organization
Firm and decisive, able to effectively present and defend point of view to a variety of audiences, and communicate unpopular decisions when necessary
Ability to work independently and be a self-starter
Proven results leading and overseeing customer and/or partner success stories in the following domains: front and back-end solution architecture, change management, and direct leadership in designing solutions that meet or exceed customer needs
Lifelong learner with genuine interest in new technologies and functionality, pushing the capabilities of existing technologies
Exemplifies a high degree of personal integrity and interpersonal skills and abilities
Sets priorities, goals, and timetables to manage time efficiently and achieve maximum productivity
Proves a willingness to commit the additional time and effort necessary during period of heavy workload to meet project milestones and delivery deadlines
Relevant Technologies
Experience in one or more of the following technologies:
Salesforce Revenue Cloud (CPQ & Billing), B2B Commerce (Cloud Craze), Community Cloud, Sales Cloud, Service Cloud
CPQ solutions such as Apttus and Oracle Big Machines
Billing solutions such as Apttus, Zuora, Gotransverse, and Aria
CLM solutions such as Apttus, DocuSign (formerly SpringCM), and Conga
Xactly SPM solutions
ERP solutions such as Netsuite, SAP
Enterprise integration and ETL tools
Education
4-year degree in a technical or business field of study preferred
Location and Travel:
- Willingness and ability to travel up to 50% (subject to change at any time based off project demands)
- Desired locations are ATG Delivery Centers located in Missoula, MT, Cincinnati, OH, Kansas City, MO or St. Louis, MO or Atlanta, GA, however remote options are also acceptable
ATG believes in advancing inclusion, acceptance, and understanding amongst our team by employing individuals who bring unique perspectives and diversity of experiences to the company. We encourage all interested individuals, including people of all races and national origin, people of all ages, people of all religions, people with or without disabilities, and/or people with any gender identity and sexual orientation, to apply.
'Cognizant will not sponsor H-1B or other U.S. work authorization, or lawful permanent residence (otherwise known as a "Green Card") for this role'
Must Have Skills
Employee Status : Full Time Employee
Shift : Day Job
Job Posting : Aug
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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