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Resource Innovations is seeking an Energy Efficiency Outreach Manager to join our growing team in Massachusetts. As an Outreach Manager with Resource Innovations, you will strategize and implement outreach initiatives to maximize customer participation in utility energy efficiency offerings. The Outreach Manager oversees Outreach Representatives, and also acts as an active Outreach Representative who will be a key contact to support, train and recruit companies who sell energy efficiency equipment and services to customers. This Outreach Manager position will focus primarily on non-residential lighting. The Outreach Manager will collaborate with the Program Manager and other team leads in meeting client needs and contractual expectations.

Part relationship-builder and part problem-solver, you will work to maximize participation in utility-sponsored energy efficiency programs. This role has similarities to a sales manager position, but targets are measured in participation and energy savings. The benefits of participation include utility rebates and reduced energy costs for area businesses. If you want to make a difference, value integrity and provide quality and service beyond expectations, we want to hear from you.

Resource Innovations (RI) is a women-led energytransformation firm focused on impact(link removed) Building onour expertise in energy efficiency, were constantlyexpanding our portfolio of clean energy solutionsto guide utilities through increasingly complex, connected challenges. Load flexibility. (link removed)rbon reduction. With every step, were leadingthe charge to power change.

Duties and Responsibilities

Train, support, and manage Outreach Representatives
Strategically plan initiatives, efforts, and tactics that the outreach team will implement to build and maintain a pipeline of energy efficiency projects.
Coordinate with other team leads (Program Manager, Marketing Lead, Application Processing Lead, Software Lead) to have a unified strategy
Maintain and manage CRM to track and store outreach interactions and contacts
Develop, manage and strengthen relationships with customers and contractors
Develop and execute outreach strategies to recruit new contractors
Ensures the outreach team operates compliantly with program rules and contract requirements
Build and submit progress reports to Program Manager
Edit and format program documents and reports for grammar, typographical errors, and professional presentation.
Conduct outreach, educate and assist customers and contractors so they may effectively participate in and promote utility energy-efficient Lighting programs.
Deliver sales and program training presentations to provide customers and contractors with an understanding of the value of incentive programs.
Help customers and contractors identify qualifying projects and associated incentives.
Support customers' and contractors application completion, submission, and follow up.
Answer program inquiries
Train and support contractors to use new software tools.
Be familiar with lighting technology trends, market challenges, and opportunities to provide suggestions to guide program planning and strategies
Other duties as assigned

Requirements

Associates degree or 5 years industry experience
5+ years of experience in a related field such as professional sales, account management, marketing, business management, customer service or project management
Have a valid U.S. drivers license and a personal vehicle to visit contractor and customer sites.
Must be able to travel locally.
Able to work out of your home during the times you are not out in the field working with contractors and customers.
Proficient in communicating via various means: face-to-face, phone, text/chat messages, email, online meetings, small group and large group settings.
Experience in drafting strategies, plans, and recommendations. Presenting and defending recommendations. Adjusting/Fine tuning plans and then successfully implementing
Ability to use software solutions to support efforts: Excel tools and spreadsheets, online applications, CRM platforms, PowerPoint, etc.
A background in construction, lighting, building controls, utility Demand Side Management (DSM), energy efficiency design, or other building-related experience is preferred.
Able to self-manage in a professional environment and take the initiative to get stuff done or try something new.
Humbly confident with an uncanny ability to quickly build trusting relationships, sell concepts at all levels of an organization, and manage multiple time-dependent tasks simultaneously.
Strong proficiency in developing and delivering formal presentations.

Benefits

Resource Innovations offers competitive salaries based on candidate's qualifications. Resource Innovations also offers three weeks paid vacation per year, paid holidays, a 401(k) plan with employee matching funds, a discretionary bonus and an overall comprehensive benefits package.

About Resource Innovations

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.

The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

Resource Innovations

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