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JOB-1607

Hybrid

Duration: 24 months

The Energy Management System (EMS) Support Department maintains and develops three of the primary EMS applications SCADA, Network Applications, and AGC. These systems together form the basis of exchanging real-time data, balancing load to generation, and ensuring the safe operation and dispatch of the grid. The department interfaces closely with sister-departments EMS Technologies, who maintain the underpinning operational technologies, and Power Systems Modeling, who provide the fundamental model of the grid, and collaborate on maintenance and troubleshooting. The work is a mixture of mostly daily O&M workflows, as well as some engineering and design activities at various technology layers. This position is primarily targeted towards EMS O&M work, including support of core EMS maintenance responsibilities such as SCADA point mapping and upkeep, ratings updates, and general maintenance. Other areas and skillsets are available to expand into for the right candidate.

Job Responsibilities:

• Communicate, plan and work with transmission and generation companies to maintain telemetry for new, retired or updated equipment. Manage incoming and outgoing requests for improvement, additions or corrections.
• Maintain ICCP tags/Object IDs, data parameters, and mapping to the relevant SCADA, Network Application, or AGC models.
• Manage ICCP permissions/access for transmission and generation companies to telemetry as needed for new equipment, retired equipment, or other changes.
• Work with external companies to test data points. Use a staging system to thoroughly verify the accuracy, quality and reliability of the data before progressing to production environments.
• Engage in the study and analysis of where additional telemetry is needed to improve the observability in and near territory. Formulate findings into requests by order of operational value and individual transmission zone concerns.
• Using available trending and historian tools to investigate suspicious or inaccurate incoming data. Propose and implement methods or processes to drive higher quality control and increase preventative or predictive maintenance.
• Monitor control room and EMS user customer requests, concerns, and questions. Follow up with appropriate investigation and resolution.
• Work with other staff doing modeling to coordinate and help ensure that model changes and additions are correctly and appropriately filled out with measured data/SCADA data.
• This position may, after sufficient training and time, include the request to take reasonable 24x7 on-call shifts to support EMS Supports mission-critical business.

Requirements

• Bachelors degree in Electrical Engineering, Power Engineering, Computer Science, similar engineering degree, or equivalent work experience.
• Strong verbal and written communication skills to facilitate customer support.
• Strong customer service skills with the ability to determine or anticipate customer needs and respond positively.
• Demonstrated attention to detail.
• Disciplined and mature decision making appropriate for critical operations environments.
• Goal-oriented with the ability to move through obstacles to get the job done. Ability to both learn and take direction from team leads, and also be self-motivated and determined when interactive guidance is not available.
• Ability to work both individually and in a team, including across department and divisional boundaries.
• Ability to effectively prioritize and execute tasks with efficiency and agility. Pride in workmanship and willingness to learn to be valuable for the team, even when not seen.
• Demonstrated ability to both identify and realize opportunities to improve efficiency through process improvement and the use of any relevant technology for automation of manual processes.

MWResource offers medical, dental and vision coverage through Capital Blue Cross, short- and long-term disability coverage, employer paid life insurance, and participation in the MWResource 401K plan for US based consultants.

MWResource does not discriminate based on race, sex, color, religion, national origin, age, disability, veteran status, or anything else that makes you part of any group.

Candidates must be authorized to work in the United States.

Candidates will be required to pass a background check and drug screening.

Please note we are not open to outsourcing our recruitment needs.