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Sr. AI Chatbot Developer

Fully Remote

Phone+Skype

Job Description: GC or USC Only

We are looking for a strong individual contributor that will be responsible for IBM Watson Assistant Front End Development for our Cognitive Artificial Intelligence (AI) portfolio of products including voice and chat bots.

Start Date: As soon as possible

Duration of the engagement: 6+ months

Preferred location: On-Shore/United States; Remote; working hours Eastern Time required.

Key Responsibilities:

• Ability to design and develop AI conversations with responses coming from outside APIs via cloud function or integration with other systems.
• Collaborate with user interface designers and backend application integration teams to understand the mechanisms through which the conversational AI solution will be used and what is needed to fulfill intents.
• Collaborate with teams and other developers to design, develop, test , deploy and maintain a chatbot.
• Leverage AI, NLP Technologies, and cognitive machine learning to develop chatbot applications.
• Integrate chatbot solutions with multiple platforms.
• Troubleshoot bots, debug, and deploy chatbots on various channels (voice/chat).
• Enhance user effectiveness of chatbot with the help of advanced technologies.
• Continuously develop knowledge of emerging technologies and analytics techniques and support the pursuit of business development opportunities.
• Ability to tune and enhance Speech to Text models.

Required Qualifications:

• Minimum of 5 years professional development experience.
• 1+ years' experience building AI powered chatbots from scratch using AI, ML and NLP technologies.
• Must have knowledge of IBM Watson and other chatbot development platforms.
• In depth knowledge of conversational designs, flow, and automated speech recognition, including SSML tagging for TTS.
• Knowledge of AI/chatbot development landscape, tools, and other frameworks.
• Clean coding skills and best practices.
• Experience in CICD, Git, unit-testing, and source code management.
• Knowledge of cloud development and deployment principles.
• Knowledge of Agile development and DevOps approaches.
• Understanding of end-to-end software development processes and business requirements

Preferred Qualifications:

• Backend (server side) development experience either in Java, node.js
• Strong multi-language background and experience working with programming languages such as Python, Java, JavaScript/Typescript.
• Experience with IBM Voice gateway and / or IBM Discovery is a plus.