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Position: SAP onsite Support

Location: Okaloosa County, FL/ Dayton, OH/ San Antonio, TX/ Ram stein, Germany

Clearance: Active Secret

Client: Army Shared Services Center (ASSC)

Job Description:

• On-Site Support (OSS) personnel will be positioned at selected Hub locations for 120 days post wave Go-Live. OSS personnel will troubleshoot user issues; conduct ad-hoc training; and track, research, and escalate trouble tickets to support the successful deployment.

• Geographically position support personnel to provide the most value to the deployed to community.
• Assist OSS customers using the DoD ERP to resolve issues related to knowledge of the process, incorrect master data, or systemic problems. Administer refresher training on all key business process areas to end-user personnel.
• Provide support in the form of official documentation and resources to complete DoD ERP General Funds related business operations in the areas of Cost Management, Financials, Funds Management, Reimbursable, and Spending Chain.
• Provide and resolve business user issues and concerns via regular conference calls with Deployment Team and Parent Financial Management Organization.
• Support emails, phone calls, and Microsoft Teams calls with the deployed to community.
• Coordinate with parent organizations to assist support personnel with DoD ERP General Funds issues and concerns.

• Aid in the resolution of end user problems and incidents, escalate trouble tickets when appropriate.

Required Skills:

• BS degree or equivalent experience
• 3+ years overall IT experience
• 2+ years of SAP experience
• Prior DoD ERP General Funds experience (a plus)
• Excellent customer relationship skills
• Strong problem solving and critical thinking skills
• Experience working in an application maintenance environment
• Excellent Communication Skills
• Proven Success contributing to a team-oriented environment

For more open requirements, please visit (link removed)

About Us:

CompQsoft Inc. Established in 1997, headquarters in Houston, TX and office in Leesburg, VA. CompQsoft offers a range of comprehensive Cyber Security, Infrastructure, Cloud solutions, ERP implementation, Business Intelligence, Application development, Ecommerce applications and Management consulting services. CompQsoft is Certified CMMI Level 3 practitioner for Development and Services, ISO 9001:2015, ISO 27001:2013 & ISO 200001:2011 Certified. CompQsoft is a fast growing company with a strategy and methodology that is strongly focused on the success of our clients, predominantly the Federal government.

CompQsoft provides equal opportunity in all aspects of employment and in the working environment to all employees and applicants. CompQsoft does not take any nonmerit factors like race, color, religion, sex (gender), mental/physical disability, and age into account for purposes of recruitment, hiring and development.

Visit (link removed) to learn more about our culture, benefits.