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*Local Colonial Heights, VA candidates required.
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System Administrator to support a 24/7/365 Life safety operations. Duties for this position include but limited to Configurations and Maintenance of Windows and Linux Servers. Assisting Field and Local Staff issues. Other duties include on call rotation.
- Responds to Tier 1 support requests.
- On Call Rotation Required
- Provides exceptional customer service.
- Communicates effectively with teammates and customers of varying levels of technical expertise.
- Responds to all break/fix requests associated with end user resources.
- Configures and deploys new/replacement desktop/laptop computer equipment and peripherals.
- Maintains up-to-date project and architecture documentation.
- Maintains up-to-date inventory and maintenance records.
- Monitors system resources for server/service anomalies.
- Resolves connection issues between users and resources.
- Maintains detailed change history of changes.
- Supports team efforts to improve cybersecurity controls and defenses.
- Supports team efforts for threat hunting and mitigation.
- Manages time and resource constraints.
- Task Automation
- Help Desk Support - Required: 1-2 years
- Customer Service - Required: 3-5 years
- Patch Management Required 1-2 years
- Desktop/Laptop/Server Hardware - Required: 3-5 years
- Desktop/Server Applications - Required: 3-5 years
- General Network - Required: 3-5 years
- Hands-On w/Network Equip - Required: 2-3 years
- Virtualization - Required: 3-5 years
- Backup and Recovery - Required: 3-5 years
- Cybersecurity - Strongly Desired: 2-3 years
- General Database - Nice to Have: 3-5 years
- Programming Knowledge - SQL/PHP/Bash/PowerShell- Nice to Have 1-2 years
- SQL Knowledge 1-2 years
Required/Desired Skills:-
| Skill | Required /Desired | Amount | Amount of Experience you have |
| Help Desk Support | Required | 1 Years | |
| Customer Service | Required | 4 Years | |
| Patch Management | Required | 2 Years | |
| Desktop/Laptop/Server Hardware | Required | 4 Years | |
| Desktop/Server Applications | Required | 3 Years | |
| General Network Knowledge | Required | 3 Years | |
| Virtualization | Required | 3 Years | |
| Backup and Recovery | Required | 4 Years | |
| Hands-On w/Network Equipment | Highly desired | 2 Years | |
| Cybersecurity | Highly desired | 2 Years | |
| General Database Knowledge | Nice to have | 2 Years | |
| Programming Knowledge - SQL/PHP/Bash/PowerShell | Nice to have | 2 Years | |
| SQL Knowledge | Nice to have | 1 Years | |
Brandon Consulting Associates, Inc.
