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About Employer Direct Healthcare

Employer Direct Healthcare is focused on giving access to quality & affordable healthcare for our members. We understand and have experienced the challenges of navigating specialized healthcare and we are dedicated to making a change.

We partner with large self-funded employers to create a benefit program for specialized care. We connect with high-quality providers to give our members peace of mind when going into surgery. And we support our members by helping them navigate the tricky aspects of healthcare; whether that be selecting a doctor, scheduling appointments, or following up after a procedure has been completed to make sure our members are feeling better.

About You:

• You have a drive and AMBITION to tackle big problems. Big problems required big ideas and a team that supports new ideas.
• You CARE deeply for your customers. Your customers arent just the individuals using your product. They are the driving factor in your motivation to make a change.
• You thrive in a TEAM ENVIRONMENT. Collaboration is key in innovation and creating change.
• A DIVERSE environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
• You are DETAIL ORIENTED, but more so, focus on the execution of your content while balancing a fast-paced environment.
• You understand that PROGRESS is critical to making change. You take the time to celebrate the small and big wins. Understanding that each improvement to a process helps move towards a greater change.
• INTEGRITY guides you in life. Focusing on the truth versus just giving people the answers they want to hear.

If this sounds like you, we would love to connect to speak further about career opportunities at Employer Direct Healthcare.

Please apply to our role & someone from our HR Team will reach out to help you navigate our interview process.

Bilingual Nurse Navigator, Oncology

Professional RN with oncology-specific clinical knowledge who offers individualized assistance to patients, families, and caregivers to help overcome healthcare system barriers. Using the nursing process, an ONN provides education and resources to facilitate and support informed decision making, timely access to quality health and psychosocial care throughout all phases of the cancer journey. The ONN has the skills and knowledge to coordinate quality, patient-centered care through effective communication with the inter-professional cancer care team and more important who are committed and passionate about changing the way cancer patients and their caregivers experience cancer care.

Location: Dallas, TX - onsite

This position is responsible for:

• Guiding and supporting patients/families throughout the cancer care and survivorship experience.
• Oversees, directs, and provides holistic, culturally competent, and evidence-based nursing care.
• Monitors patient outcomes and participates in quality improvement projects.
• Contributes to and collaborates with healthcare team members to positively impact patient outcomes and patient experiences.
• Assists patients or their caregivers with developing scope of services with clearly stated goals and objectives.
• Providing education and support to the patient and family.
• Identifying special needs of the patient and delegating to appropriate support staff.
• Ensuring understanding of treatment options available.
• Facilitating patient care plan recommended by physician.
• Connecting patient and family with community resources.
• Coordinating multidisciplinary care from time of diagnosis throughout treatment.
• Improving timeliness of appointments.

Duties and Expectations:

• Create trusting relationships and addressing patients communication and health literacy needs at all phases of therapy and follow up.
• Assess and address barriers to care.
• Provide education, resources, and referrals to local and national resources.

• Meeting with patient and caregivers to review their treatment goals, expectation, and concerns.

• Provides emotional support, especially during difficult decision-making periods.
• Demonstrates the knowledge, skill, and coordination to provide nursing care and guidance to the cancer patient from screening to survivorship.

• Systematically and continually performs the functions of assessing, planning, implementing, and evaluating the care according to the nursing process.
• Facilitate shared decision making: Shared decision making involves ensuring that patients are fully informed of risks and benefits of treatment options and that their values and preferences are integrated into treatment decisions.
• Provide education and information to the patient and family, helping to make the care seamless, continuous and comprehensive. Initiates and documents patient teaching including family and significant others based on assessment of needs.
• Respond to patient request for information regarding the disease process, expected side effects of treatment and community resources(link removed)>
• Responds to patient request for information regarding the disease process, expected side effects of treatment and community resources.
• Uses appropriate patient education documentation modality.
• Helping patient and families understand their medical conditions and treatment options.
• Assisting patients with general healthcare coordination across multiple providers and facilities.

• Coordinating care by assisting with appointments, including transitioning care outside of their state or other facilities.
• Promote advance care planning: The ONN can promote advance care planning by encouraging patients to talk about their treatment wishes and overall goals of care. The ONN can help patients formulate questions to discuss with their healthcare providers.

• Support palliative care: The ONN can support patients use of palliative care services by assessing for late and long-term side effects and other physical barriers to patients quality of life. The ONN can also be instrumental in helping patients understand the difference between palliative care and hospice.

• Gathering and reviewing medical information necessary for quality metrics and improvement of program.
• Inform to manager any concern regarding a patient treatment or process.

• Functions in an organized and time conscious manner. Partners with patients, families and community resources to provide well-coordinated, timely, compassionate, exemplary, interdisciplinary care.
• Communicates with all members of the healthcare team, as appropriate about patient/family needs and concerns.

Requirements

• Bilingual in Spanish and English required.
• Graduated from accredited nursing school.
• Oncology Certified Nurse (OCN).
• Oncology Nurse Navigation Certification Preferred (AONN+)
• Current RN or NP license in state of Texas or Compact License
• Overall computer literacy with proficiency in Windows-based software and Microsoft Office.
• Bachelor's degree in Nursing is preferred.
• Experience ONN should have a minimum of three years of oncology navigation work.
• Demonstrates ongoing professional development by continual learning activities (link removed)>

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short & Long Term Disability
• Life Insurance
• 401k with company match
• Paid Time Off
• Paid Parental Leave

Location: Dallas, TX