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The Warehouse Operations Analyst plays a crucial role in analyzing and improving the efficiency and effectiveness of warehouse operations. They are responsible for collecting and analyzing data related to various aspects of warehouse activities, identifying pain points, and providing recommendations for process optimization. This position requires strong analytical skills, attention to detail, and the ability to collaborate with cross-functional teams. By effectively fulfilling the responsibilities of a Warehouse Operations Analyst, an organization can significantly improve its warehouse operations, optimize resources, reduce costs, and ultimately enhance customer satisfaction and business performance.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Gather and analyze data from multiple sources, including warehouse management systems, inventory records, and labor productivity reports from all departments in the company.
• Utilize statistical analysis, data modeling, and other analytical techniques to identify patterns, trends, and areas for improvement.
• Interpret and summarize complex data to provide actionable insights to warehouse managers and stakeholders using excel , MS office tools, etc.
• Study and document current warehouse processes, including but not limited to receiving, put-away, picking, packing, and shipping etc.
• Identify bottlenecks, inefficiencies, and pain points in the workflow through process mapping and analysis.
• Evaluate the effectiveness of existing processes and recommend improvements to increase efficiency, reduce costs, and improve customer satisfaction.
• Establish performance metrics and KPIs to monitor warehouse operations, such as order fulfillment rates, inventory accuracy, on-time delivery, and labor productivity.
• Continuously evaluate and report on KPIs to measure the effectiveness of process improvements.
• Conduct root cause analysis to understand the underlying reasons contributing to pain points and challenges.
• Collaborate with warehouse managers, supervisors, and frontline staff to gather insights and feedback on operational issues.
• Identify opportunities for automation, technological upgrades, or process redesign to address root causes.
• Work closely with warehouse managers, supervisors, and staff to understand their perspectives and experiences.
• Facilitate meetings, interviews, and workshops to gather insights of 3 rd party companies and or contractors.
• Collaborate with cross-functional teams, such as IT, supply chain, and logistics, to ensure alignment and successful implementation of process improvements.
• Develop actionable recommendations based on data analysis and insights gathered.
• Collaborate with relevant stakeholders to implement process improvements, ensuring smooth execution and change management.
• Monitor the effectiveness of implemented changes and make necessary adjustments as needed.

Competencies:

• Data Collection and Analysis
• Process Mapping and Evaluation
• Key Performance Indicators (KPIs)
• Root Cause Analysis
• Proficient in Excel and MS office
• Collaboration and Communication
• Recommendation and Implementation

Required Education and Experience:

• Bachelor's degree in supply chain management, logistics, operations research, business analytics, or a related field.
• Strong analytical skills, with proficiency in data analysis tools and statistical techniques.
• Advanced knowledge of warehouse management systems (WMS) and other analytical software.
• Familiarity with process mapping techniques and process improvement methodologies (e.g., Lean, Six Sigma).
• Excellent communication skills to effectively convey complex information to stakeholders at various levels.
• Ability to work collaboratively in a cross-functional team environment.
• Strong problem-solving skills and attention to detail.
• Experience in warehouse operations or supply chain management is preferred.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office & warehouse environment. This role routinely uses standard office equipment such as laptop computers, smartphones, photocopiers, filing cabinets, and fax

machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

What We Offer

• Annual Performance Review-Up to 3% at 90 day Review. Up to 8% at yearly review
• Annual Perfect Attendance gift card Ceremony
• Casual Work Environment
• Employee Assistance Program
• Employee Birthday Celebration with Gift Card Distribution
• Employee of the Month Celebration
• Generous Paid Time off Program
• Insurance Coverage which includes: Medical, Dental, Vision and Life Insurance
• Monthly Company Activities and Celebrations
• Monthly Manager Lunches
• Paid Holidays
• Potential for Advancement
• Spotlight Employee Recognition
• 401(k) with Employer Match