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Founded in 2003, IT Concepts core values customer-centricity, teamwork, driven to deliver, innovation, and integrity ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and effective solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

IT Concepts is seeking a Technical Writer with project management skills to document formal white papers associated with statistical research for the Social Security Administration in Woodlawn, MD. We are seeking individuals who have experience with formal research/statistics outside of the academic industry. Ideally this individual will have prior federal government experience.

Background

The Office of Research, Evaluation, and Statistics (ORES) of the Social Security Administration (SSA) produces and publishes research and statistics on the SSA website (www.socialsecurity.gov/policy). Almost 1,000 relevant SSA statistical data tables, research datasets, and charts are produced and published, across several periodicals, on a monthly, quarterly, or yearly basis. These publications and research datasets are widely used by SSA users, Congress, the White House, state and local governments, multiple federal agencies, public and private researchers and think tanks, academia, advocacy groups, the media (including the SSA press office), and the public.

Duties and Responsibilities

• Responsible for taking complex, technical information and translating it into plain language.
• Must work closely with experienced data scientists, statisticians, and economists to interpret research data, charts, graphs, and more to ensure production of technical documentation complies with customer requirements.
• Research existing data to maximize use of previously developed text and/or illustrations.
• Communicates status of work and any requirements for additional information to management.
• Completes assigned tasks according to established deadlines, customer specifications, and company policies/procedures.
• Reviews project requirements to comply with customer specifications and agreements.
• Maintain a comprehensive list of acronyms that is utilized in documentation.
• Works closely with ITC manager on project status, deadlines, and deliverables.
• Assists with the creation of sprint cycles and overall project plan.

Requirements

Required Qualifications

• BS/BA and 8+ years of experience required.
• Must have prior research, statistics, or economist writing experience.
• Excellent written skills to include translating highly technical information into plain language for wide-spread consumption.
• Excellent communication skills to include, but not limited to, active listening, oral communications, attends to nonverbal cues, and responds appropriately.
• Ability to create tables, charts, graphs, illustrations, etc. to support the written content in the white papers.
• Advanced user of Microsoft Office applications.
• Skilled at applying branding and required formatting for final publications.
• Adept at prioritization and multi-tasking with strong attention to detail.
• Must have prior experience with work estimations and project planning.

Preferred Skills

• PMP certification.
• Moderate to advanced experience in Microsoft Project.
• Moderate to advanced experience in Planner.
• Familiarity with establishing Kanban boards.
• Federal government experience.

Benefits

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, lets solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner Mid-Size Companies, Companies Owned by People of Color; Department of Labors HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer great benefits Competitive Paid Time Off, Medical, Dental and Vision Insurance, Identity Theft Protection, Legal Resources Coverage, 401(k) with company matching with NO vesting period. ITC Health benefits have a $0 premium for certain plans for eligible employees.

We invest in our employees Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard, we play hard. ITC is committed to incorporating fun into every day. We dedicate funds for activities virtual and in-person e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

AAEO & VEVRAA

ITC is an Affirmative Action/Equal Opportunity employer and a VEVRAA (Vietnam Era Veterans' Readjustment Assistance Act) Federal Contractor. As such, any personnel decisions (hire, promotion, job status, etc.) on applicants and/or employees are based on merit, qualifications, competence, and business needs, not on race, color, citizenship status, national origin, ancestry, sexual orientation, gender identity, age, religion, creed, physical or mental disability, pregnancy, childbirth or related medical condition, genetic information of the employee or family member of the employee, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law.

ITC maintains a strong commitment to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As a part of our VEVRAA compliance efforts, ITC has established an affirmative action plan that outlines our commitment to the recruitment, hiring, and advancement of protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary, and it will not impact your eligibility for employment.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to IT Concept Positions- Please click on the: Apply for this Job button at the bottom of this Job Description or the button at the top: Application. Please upload your resume and complete all the application steps. You must submit the application for IT Concepts to consider you for a position. If you need alternative application methods, please email careers@useitc.com and request assistance.

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@useitc.com.