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About North Park

Founded in 1891, North Park University is a Christian university affiliated with the Evangelical Covenant Church of over 3,200 students from around the country and the world.

North Park University is located in the Albany Park neighborhood of Chicago, one of the most ethnically diverse zip codes in the United States. It is nine miles from downtown Chicago. The North Park campus has often been referred to as an oasis in the heart of the city a place where students from urban, rural, and suburban backgrounds alike can call home. And all of this within the major metropolitan backdrop of Chicago: one of the worlds largest and most diversified economies, renowned for its museums and music, and voted best large city in the U.S. for four years in a row by Cond Nast Traveler.

Mission

The mission of North Park University is to prepare students for lives of significance and service through education in the liberal arts, professional studies, and theology.

Vision

Building on our core institutional identityChristian, city-centered, interculturalour vision is to create a university of uncommon character and enduring excellence, where faith, learning, and service meet.

Duties and Responsibilities

The Student Success Specialist will collaborate across departments to plan and execute first-year and

transfer programming. The programming will deliver high-impact wrap-around support services and

strategies for new students. The Specialist will use a data-informed approach to ensure that services

positively affect persistence, retention, holistic development, and future readiness. The Specialist will

address key goals in the first year including, developing an academic and career plan, selecting a major,

developing study skills, getting connected to organized communities on campus, and utilizing technology

to access supports and services seamlessly.

• Develop and coordinate of new student programming for first-year and transfer students to foster belonging and engagement. (e.g., facilitating workshops, FYE monthly seminars, trainings, specific cohorts, etc.)
• Collaborate with student support offices and departments across campus (Faculty Advisors, Learning Support Services, University Counseling Center, Office of Disability Services, Office of International Affairs, etc.) to promote holistic support for students focusing on first year student success.
• Oversee the recruitment, hiring, training, development, and evaluation of the student leader teams assisting in helping provide support services for new students.
• Support in the development of seamless support services and resources focused on the First Year Experience for students and faculty.
• Evaluation of first year programming for the university using key performance measures.
• Oversee the planning of new student onboarding programs, advising, and orientation for new students (e.g., advising undecided/exploring students)
• Teaching seminars that focus on First-Year Experience topics and resources to ensure success in navigating college.
• Other tasks as assigned by the Director of First-Year Experience pertaining to student retention and persistence towards graduation.

Requirements

• Bachelor's degree.

• Ability to work effectively in a diverse and team-oriented work environment.

• Competency in working with diversity along multiple dimensions: first-generation. college students, race, ethnicity, immigration status, gender, sexuality, and ability status.
• Excellent written and verbal communication skills, including the ability to reach multiple audiences, i.e., administrators, faculty, staff, students, and parents.
• Strong problem solving, time, and project management skills.
• Ability to prioritize projects and tasks and assess and deploy resources.
• Experience with assessment and best practices in student development/student affairs.
• Prior experience working and collaborating with student leaders/ stakeholders.
• Possess a clear understanding and personal commitment to North Park Universitys mission of
• Christian higher education.
• Have good attention to detail and excellent organizational and planning skills.
• Be customer friendly and hospitable.
• Proficiency with Microsoft Suite: Word, Excel, Outlook, PowerPoint, etc

Desired:

• Masters Degree in higher education or related field
• Ability to work independently and with others, and to be proactive
• Have experience with Enterprise Systems
• Comfortable with using new technology

Benefits

• Medical Insurance
• Dental Insurance
• Prescription Plan
• Flexible Spending Account
• Commuter Benefit
• Life Insurance
• Disability Insurance
• Retirement Plan
• Tuition Remission
• Helwig Recreation Center