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Envision yourself in a collaborative, inclusive, and innovative work environment that has a deep commitment to position our graduates for success in their professional and personal lives. Visualize applying your energy and skills for an organization that respects and cares about its employees enough to offer some of the best benefits of the industry while encouraging every team member to grow, collaborate, and provide input on how to consistently make the workplace a place people love to work. Imagine working at a college that welcomes everyone students, faculty, staff, and community members regardless of their backgrounds, beliefs, or traditions. If what was just described is what you look for in a workplace, welcome to the University of Colorado Colorado Springs (UCCS)!

The Dining and Hospitality Services Systems Manager will be primarily responsible for oversight of all technology systems of UCCS Dining and Hospitality Services (DHS). This includes Cbord Food Service Suite, point of sale systems, printers, and general IT systems coordination and setup for desktops, laptops, and company phones. The Systems Manager will work closely with on-campus partners including the Office of Information Technology. This position also works directly with DHS Chefs and Managers to ensure all technology needs are met.

The vision of UCCS Dining and Hospitality is to be a recognized leader in service delivery and food sustainability to cultivate and nurture a healthy campus culture where access to wholesome, seasonal, and local food directly links to wellness, sense of place, and environmental protection. Aligning UCCS Dining and Hospitality with campus sustainability efforts allows for the integration of academic programs and community action, thereby providing students invaluable experiential learning opportunities. This includes preparing and serving healthy, flavorful, sustainable, and nutritious food produced through fiscally responsible and mindful practices that nourish and support our community.

Who We Are:

The University of Colorado Colorado Springs (UCCS) is one of four campuses in the University of Colorado system (link: (link removed)) and is home to over 9,000 undergraduate and 1,800 graduate students. We have a strong focus in fueling student success by creating, using, and maintaining a multitude of different offices and programs. Overall, UCCS is constantly focused of preparing our students to have success in the future, and we understand that every single employee on our campus has a significant effect on that focus. Find more information about working at UCCS here: (link removed)

The city, which was recently ranked as the number nine Best Places to Live by U.S. News & World Report in 2023 (link: (link removed)), known as Olympic City USA, rests at the base of Pikes Peak, the inspiration for the song America the Beautiful and a must-see for residents and visitors alike. With a mild climate and 247 days of sunshine each year, the Springs boasts some of the states best recreation opportunities. Find out more about living in Colorado Springs through the Visit Colorado Springs page: (link removed)

Job Duties:

Ensuring the smooth function and data entry into the Cbord Food Service Suite database.
Serve as the DHS liaison to Transact and the Office of Information Technology.
Provide recommendations to DHS leadership on technology advancements, efficiencies, and procedures.
Manage and maintain the Quadpoint point of sale systems.
Troubleshoot departmental technical issues.
Maintain technology inventory.
Collaborate with various DHS stakeholders, such as Culinary, Operations, and Administration to understand their technology needs to provide necessary support and assistance.
Provide technical support for mobile ordering.
Interview, hire, train, coach, and evaluate student employees.
Ensure departmental compliance with Federal, State, local, system, and institutional technology policies and procedures.
In cooperation with the department Human Resources Liaison, ensure accountability and timely implementation of employee feedback when necessary.
Ensures the timely submission of leave records and time sheets for employees.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Job Competencies:

Ability to understand, demonstrate & use all the Dining Business Systems. Use troubleshooting skills to identify & fix hardware & software failures or problems.
Must pay close attention to detail, analyze data & interpret information to convey consequences & recommend courses of action. Strong analytical & problem-solving skills, ability to be flexible to adjust to ambiguity, constantly shifting priorities & fast paced changing situations.
Ability to communicate clearly & effectively with a variety of individuals at all levels, including the ability to convey technical & non-technical information accurately as well as procedures to staff.
Strong teamwork skills to coordinate, cooperate & work with Dining managers in solving their system needs & making improvements to their locations systems workflows.
Responsible for maintaining the integrity of the data to ensure financial accountability & nutritional accuracy, respond to system problems & provide on-going maintenance & upgrading of equipment.
Provide on-going systems training & training materials to managers & staff; prepare, update & distribute procedure & equipment care manuals. Prepare & present system's procedure training for managers & staff.
Will need to work across campus and remote locations in kitchens, front of house and at a desk keyboarding.
Develop strategies to enhance the performance of Dining Services use of the CBORD & NutriSlice systems. Stay current on future system development, enhancements, and newly developed best practices.

Work Location: On-site

This position has been determined to be exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).

What We Offer:

Salary Range: Generally starting at $50,000 - $60,000 annually.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The University of Colorado Colorado Springs offers excellent benefits), some of which include:

Medical insurance, with the lowest cost option being $0 to the employee
Dental, Vision, Life and Disability insurance
Generous paid vacation and sick time accruals (14.67 hours of vacation and 10 hours of sick accrued per month, prorated if part-time)
Mandatory retirement plans. Employees contribute 5% of their annual compensation. CU doubles that and contributes 10%
Tuition Assistant Benefit available to you or a dependent
Paid Parental Leave after 12 months of employment
Off Campus Housing Resources

This position is dependent on the availability of auxiliary revenues funding.

Tentative Search Timeline:

Priority will be given to applications submitted by 1/1/2024. However, this posting will remain open until filled.
The potential dates for interviews with the search committee will be the week of 1/2/2024.
The potential dates for interviews with the supervisor and appointing authority will be the week of 1/8/2024.
The potential employee start date is 2/1/2024.

The University of Colorado Colorado Springs is committed to providing a safe and productive learning, living and working community. To assist in achieving this goal, we conduct background investigations for all prospective applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history check.

UCCS is an equal opportunity and affirmative action employer. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, the University of Colorado does not discriminate on the basis of race, color, creed, religion, national origin, gender, disability, age, veteran status, sexual orientation, gender identity or expression, genetic information, political affiliation or political philosophy in its programs or activities, including employment, admissions, and educational programs. Alternative formats of this ad can be provided upon request for individuals with disabilities by contacting the Office of Human Resources at (719) 255-3372.

The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.

Please note that while the position details both required qualifications as well as preferred qualifications below, we want applicants to be aware that they do not need to

University of Colorado Colorado Springs

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