Be unstoppable with us!
T-Mobile is synonymous with innovationand you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now were shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we wont stop!
Get hands-on experience, trainingand a leg up on a bright future.
Learn. Achieve. Build a career.
T-Mobile is revolutionizing the wireless industry for millions of customers nationwide. Working here means rolling up your sleeves and redefining the status quo with a team that has your back every step of the way!
This is a 12-week paid learning experience during which you'll be able to connect and network with other interns and leaders within the company. We invite you to come innovate with mentors who will challenge you to develop meaningful skills. you'll contribute to creativity and outstanding ideas, while working alongside T-Mobile employees. We'll give you hand-on projects and the chance to create an immediate impact.
What It's Like:
ServiceNow CI Librarians are responsible for the care of the Configuration Items in ServiceNow CMDB. The Librarians directly impact correctness, completeness and compliance of the CIs in the CMDB. These efforts support stability/reliability, security and Application Rationalization (chasing waste) across the TMO Enterprise. This often takes a large amount of Research and Analysis. Librarians are constantly looking for way to make using the system easier for users and efficiencies for the Librarian themselves.
What You'll Do:
Data Certification: Users are asked to certify correctness, completeness and compliance during this Certification period. It is the Librarian task to research any tasks that are a result of the Data Certification such as: User: I dont own these CIs: CIs are not related to my Application, Never heard of this Application previously. These generates research opportunities for Librarians to greatly impact correctness, completeness and compliancewhich eventually impacts TMOs overall bottom line.
Key Responsibilities:
- Data Certification progress
- Meetings with Data Certification Candidates
- Tracking Data Certification progress
- Tracking Data Certification results
- Tracking Data Certification escalations
What It Takes:
- Ability to talk to users in a non technical manner
- Ability to manage a meeting and document action items
- Ability to manage their time
- Ability to communicate progress/non progress and why
- Manage escalations from users in a non confrontational manner
- At least 18 years of age
- Legally authorized to work in the United States
- High School Diploma or GED
- Must be actively enrolled in a degree program or graduated with the last year
- Employees of T-Mobile or Metro by T-Mobile are ineligible for Internships
Employers does not sponsor work visas for this position. Note that this also applies to individuals who are students of F-1 status who desire sponsorship after they complete their education.
Relocation reimbursement may be provided to program participants who reside more than 50 miles from the internship location.
Intern wages range from $20/hour to $40/hour. The successful candidates actual pay will be based on experience/location.
Never stop growing!
T-Mobile doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers, because its that shared drive to aim high that drives our business and our culture forward.
If youd like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today! (link removed)
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
