Pay Range: $29.18 - $35.73 Hourly
Department: Department of County Human Services (DCHS)
Job Type: Temporary No Benefits
Exemption Status: United States of America (Non-Exempt)
Closing Date (Open Until Filled if No Date Specified): December 26, 2023
The Opportunity:
Overview:
THIS WORK MATTERS!
This specific position will not have a designated caseload but will provide case management services to children and adults with intellectual and developmental disabilities assigned to uncovered or vacant caseloads. This position may also provide coverage of specific tasks in instances where the caseload is covered or assigned and requires support as requested by Supervisors/Managers. The purpose of case management is to access, coordinate and assure the delivery of services and supports required by individuals with intellectual and developmental disabilities. Case Management will assist eligible individuals under their individualized plan in gaining access to needed medical, social, educational, and other services.
Temporary Assignments are not eligible for benefits.
As the Temporary Floater/Coverage Case Manager 2, other duties will include:
Perform complex case management duties for clients impacted by intellectual and developmental disabilities, including assessing, evaluating, and documenting eligibility for full spectrum Federal and State program services and benefits.
Provide coverage for a caseload of clients found eligible for DDSD case management services while the assigned Case Manager is on extended leave or the position is temporarily vacant.
Monitor services/supports via homes visits, service provider visits and phone calls to ensure that they are receiving appropriate financial, medical, training, educational, transportation, and other identified/agreed to services/supports
Report possible protective services issues and provide initial information to assist the investigation
Ensure that client health and safety issues are identified and resolved
Maintain case records and document actions taken in accordance with federal, state, local policy develop, submit, and modify necessary documentation to implement. change/adjust payments and program benefits
Develop, facilitate and coordinate resources necessary to provide consumers/families with needed services
Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Department County Human Services (DHCS) employee you will create a work culture of respect, trust and understanding for the highly diverse populations of the Department of County Human Services in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.
TO QUALIFY:
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of page.
Minimum Qualifications/Transferable Skills*:
Education/Training:
Bachelor's degree from an accredited college or university with major course work in social work, psychology/sociology, criminal justice or a related field. (Professional work at or near the level of this position can substitute year for year for the educational requirement.)
Three (3) years of increasingly responsible research, field investigatory or case management experience as a journey-level social services, court, criminal justice or corrections/protective services professional
Diversity and Equity: Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values
Must pass a criminal background check
Preferred Qualifications/ Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.
*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
SCREENING & EVALUATION:
REQUIRED:
The Application Packet: You must submit all requested items below. Failure to do so will be deemed as an incomplete application.
1. Attach a Resume demonstrating you meeting minimum qualifications; AND
2. Attach a Cover Letter addressing the following:
Demonstrate your experience working with diverse vulnerable populations; and
How you meet the qualifications for this position; and
Why you are interested in the position
Note: The application, resume and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the Overview and To Qualify sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process.
-- Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday. --
Internal applicant: If you are an internal candidate (current employee, including on-call, regular, probationary, limited duration, and temporary employee), your job application will consist of the career profile that you complete in Workday. Before you apply, please make sure to do the following:
Navigate to your profile in Workday (see: ) and click on the Career section of your profile. Complete all sections of your career profile that you want to have included in your application (Job History, Education, Skills, Languages, Certifications, etc.).
When completing the application on Workday as an internal candidate, you will need to scroll down to see the Resume/Cover Letter section on your screen. This is the place where you may upload your resume and cover letter by clicking the Upload button for EACH document youd like to upload. There will be no other prompts for you to upload your resume and cover letter.
External applicant: When completing the application on Workday as an external candidate (including volunteers, unpaid interns, contractors, and community partners) through , you will come to a page where you will see the "Resume/CV" section. This is the place where you may upload your resume and cover letter by clicking the Upload button for EACH document youd like to upload. There will be no other prompts for you to upload your resume and cover letter.
Do not click the Submit button before you upload your documents.
After You Apply:
Please save a copy of this job posting for your reference, as it will not be available for you to view online after the job posting closes.
Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the My Applications section. You must complete these tasks or actions before the job posting closes.
Check both your email and Workday account for updates regarding this recruitment.
The Selection Process: For details about how we typically screen applications, review our overview of page. We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
Resume and Cover Letter Review
Phone screen
Consideration of top candidates
Language assessment
Background, reference
Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.
ADDITIONAL INFORMATION:
Routine Telework: This position is designated as routine telework, meaning you will be working remotely (from home); a hybrid schedule also is available. As with all routine telework positions, employees may be required to come into the office on occasion. The designation of Routine Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The onsite work location for this position is Five Oak 209 SW 4th Portland OR 97204.
Serving the Public, Even During Disasters
Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our c
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