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Tribal Veterans Services Officer | Veterans Claims Representativ
Location: US-MN-Bemidji
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Join a team with a national reputation for excellence! Our mission is to serve Minnesota Veterans and their families. We do this by delivering quality health care, helping to secure benefits, and providing programs and services in higher education, claims, burials, outreach and Veterans preference. At the Minnesota Department of Veterans Affairs (MDVA), we not only consider it our duty to provide the highest level of care to those who answered our nation's call, we believe it is an honor. MDVA recognizes that a culturally competent workforce is critical to meet the needs of all Minnesotans. MDVA is committed to embedding diversity, equity, inclusion and accessibility at our workplace to support employees as they grow in their careers with the State of Minnesota. Working Title: Tribal Veterans Services Officer
Job Class: Veterans Claims Representative
Agency: Minnesota Department of Veterans Affairs - Who May Apply: Open to all qualified job seekers
- Date Posted: 12/23/2023
- Closing Date: 01/16/2024
- Hiring Agency/Seniority Unit: Minnesota Department of Veterans Affairs / Veterans Affairs-MAPE
- Division/Unit: Programs and Services / Field Operations
- Work Shift/Work Hours: Day Shift / 8:00am - 4:30pm
- Days of Work: Monday - Friday
- Travel Required: Yes / 50%
- Salary Range: $22.94 - $33.30 / hourly; $47,898 - $69,530 / annually
- Classified Status: Classified
- Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
- FLSA Status: Nonexempt
- Telework Eligible: No
- Designated in Connect 700 Program for Applicants with Disabilities: Yes
This job posting was previously posted. If you have already applied, you do not need to reapply unless you wish to add additional information to your application/resume. The work youll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota. This position performs professional level advocacy work for Veterans and their dependents seeking benefits from the U.S. Department of Veterans Affairs. This is done by the preparation and monitoring of both federal and state Veterans benefit claims and through on going education and information dissemination and all facets of claims and appeals process. This position was initially based out of is based out of Northwest area and the location is now updated to Bemidji, MN. Two (2) years of experience in at least three of the following areas relevant to Veterans benefits, Veterans programs, or disability/medical claims: - Interviewing claimants
- Investigating/researching claims
- Advocating/recommending disposition of claims
- Approving claims
- Documenting decisions
- Interpreting and applying guidelines, rules, laws and/or policies and procedures
- Providing technical assistance
- Presenting at hearings or conferences
OR Two (2) years of experience in the U.S. Armed Forces as a noncommissioned or commissioned officer AND To be considered eligible for appointment to this position, as technical staff defined in Minnesota Statutes 196.07, applicants must meet the following criteria defined in section 196.02: 1. Residence in the State of Minnesota, 2. Citizenship in the United States, and 3. Veteran of the armed forces of the United States as defined in section 197.447. 197.447 Veteran defined: The word "Veteran" as used in Minnesota Statutes, except in sections 136F.28, 196.21, and 243.251,means a citizen of the United States or a resident alien who has been separated under honorable conditions from any branch of the armed forces of the United States after having served on active duty for 181 consecutive days or by reason of disability incurred while serving on active duty, or who has met the minimum active duty requirement as defined by Code of Federal Regulations, title38, section 3.12a, or who has active military service certified under section 401, Public Law 95-202. The active military service must be certified by the United States Secretary of Defense as active military service and a discharge under honorable conditions must be issued by the Secretary. - Experience working with Tribal Governments
- Claims adjudication experience
- Experience in public speaking
- Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance. It also includes contact with the applicant's former employer(s).
- Applicants will be required to submit an original or certified copy of their DD214 if called for an interview. The hiring process will not be delayed if selected interviewees are unable to produce a DD214.
- Must be able to pass a background check to meet Federal information system access requirements outlined in Federal Information Processing Standards (FIPS) 201 and mandated by Homeland Security Presidential Directive 12(HSPD-12) prior to completion of the probationary period.
- Finalist may be required to pass a driver's license check.
Select Apply for Job at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to (link removed) If you have questions about the position, contact Natalie Pham at natalie.pham@state.mn.us or 952-378-5519. To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Natalie Pham at natalie.pham@state.mn.us. Per M.S. 43A.111, MDVA will give priority consideration to certain qualified disabled Veterans. To be considered, you must be included on a US armed forces permanent disability list with a disability rating of at least 30% or been rated by the US Department of Veterans Affairs as having a compensable service-connected disability of at least 30%. Official written documentation of this disability dated no more than one-year preceding the date of application must be submitted. Please email the documentation, your DD214, and the job posting ID number to Natalie Pham at natalie.pham@state.mn.us no later than the job posting closing date. We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota. A recent engagement survey of State of Minnesota employees found: - 95% of employees understand how their work helps achieve their agencys mission
- 91% of employees feel trusted to do their jobs
- 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
- 87% of employees report flexibility in their work schedule
Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include: - Public pension plan
- Training and professional development
- Paid vacation and sick leave
- 12 paid holidays each year
- Paid parental leave
- Low-cost medical and dental coverage
- Prescription drug coverage
- Vision coverage
- Wellness programs and resources
- Employer paid life insurance
- Short-term and long-term disability
- Health care spending and savings accounts
- Dependent care spending account
- Tax-deferred compensation
- Employee Assistance Program (EAP)
- Tuition
State of Minnesota
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