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Embark on a career journey in the heart of Lisbon, where technology meets hospitality! We are a pioneering force in the software industry, committed to delivering exceptional customer experiences. As we expand our team, we're on the lookout for enthusiastic individuals fluent in French to join us as French-Speaking Customer Advisors. This on-site position in Lisbon offers the perfect blend of a dynamic tech environment, the warmth of Lisbon, and a comprehensive relocation package, including accommodation support and flight tickets for those joining us from abroad.

Position Overview: As a French-Speaking Customer Advisor, you will be the friendly face and voice of our company, providing outstanding support to our French-speaking clientele. No prior experience is necessary; we welcome individuals with a passion for technology and a customer-centric mindset. Join our vibrant office in Lisbon and be part of a team that values innovation, collaboration, and a commitment to customer satisfaction.

Responsibilities:

1. French Language Maestro:
• Utilize your fluency in French to engage with customers, answering inquiries and providing support through various channels, including email, chat, and phone.
• Be the ambassador of our brand, ensuring clear and effective communication with French-speaking customers.
2. Customer Support Dynamo:
• Learn the ins and outs of our software solutions to address customer questions and concerns, fostering positive relationships.
• Provide exceptional service to our customers, ensuring their satisfaction with our products.
3. On-Site Lisbon Adventure:
• Relocate to the vibrant city of Lisbon and experience the fusion of culture, technology, and innovation.
• Benefit from our comprehensive relocation package, including accommodation support and flight tickets for candidates relocating from abroad.
4. Health and Wellness Advocate:
• Prioritize your well-being with a competitive salary and comprehensive health and life insurance coverage.
• Engage in wellness programs designed to support a healthy work-life balance in the heart of Lisbon.
5. Tech Enthusiast Collaborator:
• Collaborate with cross-functional teams, including development and marketing, to stay informed about our software products and contribute to a positive customer experience.
• Provide valuable insights from customer interactions to contribute to product improvement.

Requirements:

• Fluent in French, both written and spoken.
• No prior experience necessary we welcome fresh perspectives and provide comprehensive training.
• A positive attitude and a passion for delivering outstanding customer service.
• Strong communication skills and a willingness to learn about the software industry.

Perks and Benefits:

• Competitive salary commensurate with your skills and experience.
• Comprehensive health and life insurance coverage for your peace of mind.
• On-site position in the vibrant city of Lisbon, Portugal.
• Relocation package, including accommodation support and flight tickets for candidates relocating from abroad.
• Opportunities for professional development and career advancement in the dynamic software industry.

Embark on your customer service adventure in Lisbon by sending your resume!