Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care. Casa Esperanza has an operating budget of $12.5 million and more than $12 million in assets.
Job summary statement:
The Psychiatric Mental Health Nurse Practitioner (PMHNP) will provide outpatient psychiatric evaluation and medication management services at Familias Unidas Outpatient Program at Casa Esperanza, Inc. The PMHNP will work in coordination with outpatient counseling services to provide psychiatric services to adult and youth clients with behavioral health issues. This position will be supervised externally by our staff psychiatrist with whom there is a Collaborative Practice Agreement established upon hire. Services will be office-based. The PMHNP will work in collaboration with a Medical Assistant to coordinate client care, assist with insurance pre-authorization, and caseload management.
Essential Duties and Responsibilities:
Responsible for providing psychiatric services to clients in a variety of clinical settings during scheduled hours. Scope of services includes outpatient psychiatric evaluations and medication management services.
Assess, diagnose, and treat adults, adolescents, and children experiencing symptoms of a behavioral health disorders.
Prescribe, recommend, or discontinue drugs and treatments to treat mental, emotional, or behavioral disorders in accordance with the Collaborative Practice Agreement and the states Nurse Practice Act.
Collaborate with counselors, social workers, or other treatment team members to coordinate client care.
Responsible for timely and accurate completion of medical records, including assessment, treatment plan, progress notes, outcome measures, and billing entries.
Counsel clients during appointments, as necessary.
Design/participate in the development of individualized treatment plans, incorporating best and leading practices into treatment interventions.
Examine or order laboratory or diagnostic tests for clients to provide information on general physical condition and mental disorders.
Collaborate with guardians, relatives, and significant others on clients conditions and treatment when clinically appropriate.
Prepare and submit assessments, progress notes, reports, and summaries to entities/agencies (funders, insurance companies, etc.) as required.
Return calls and emails promptly (within 24 hours of receipt or sooner if clinically necessary).
Respond to client emergencies and be accessible to Casas 24/7 crisis clinicians
Responsible for making independent decisions based on protocols developed utilizing national guidelines for treatment interventions.
Responsible for maintaining customer relations with all agency staff and clients.
Maintain medical records and submit at least 10% of records to the supervising Psychiatrist for biweekly review in accordance with the Collaborative Practice Agreement.
Records all services performed for accurate billing for services provided in compliance with all local, state and federal laws, as well as payer rules and regulations. Submits billing documents in a timely fashion.
Looks for ways to improve and promote quality. Provides teaching and education to clinical staff, if requested.
Follow all procedures and protocols as per Casas policy, federal and state regulations, standard practice, and in accordance with the Collaborative Practice Agreement.
Actively participate in all agency and department education, training, and in-services to confirm understanding of new information or changes to established clinical policies and procedures.
Consults and collaborates with Casa Esperanza CSS Team, either in person or via telemedicine, to assist in patient care, as needed.
Other duties, as needed
Job Requirements and Qualifications:
Minimum Required Education:
Masters or Doctorate Degree in Nursing with focus on Psychiatric nursing
Minimum Required Experience:
At least 1-2 years providing direct client care to persons receiving treatment for psychiatric disorders
Ability to work with both adult and youth populations
Preferred Experience: 3+ years of experience as a psychiatric provider
Experience in telemedicine
Licenses/Certifications:
Must be certified by the American Nurses Credentialing Center (ANCC) in Psychiatric Mental Health (PMH) as a Psychiatric Mental Health Nurse Practitioner (PMHNP)
Other Skills Required:
Experience in delivering high-quality, client-centered care
Able to document and navigate EHR independently
Ability to maintain strict client confidentiality
Serves as a representative of Casa Esperanza, displaying courtesy, tact, consideration and discretion in all interactions with Casa team members, clients, and regulators and members of the general public
Proficient computer skills, including working knowledge of Microsoft Office Suite
Ability to work effectively on multidisciplinary team
Must possess the ability to make independent decisions when circumstances warrant such action
Ability to foster teamwork; train and direct the work of team members and colleagues
Excellent organizational skills, including the ability to work productively and make independent decisions.
Language Skills:
Ability to read, analyze and interpret general and professional documents.
Ability to write routine reports and correspondence.
Ability to effectively present information in one on one and small group situations
Supervisory Responsibilities:
Working Conditions / Environment:
Full time equates to 40 working hours per week.
Flexibility in setting work schedule, with work hours falling between 7:00 am and 9:00 pm.
Accessible to Casas team of 24/7 crisis clinician for clinical consultation.
Continuously meet minimum required hours of direct services to clients each week, allowing remainder of work hours for documentation, meetings, trainings, and supervision.
The noise level in the work environment is usually low. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, and sit. The employee is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, or crouch.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
At Casa Esperanza, Inc., the health and safety of our people is our number one priority. Thats why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID 19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine and boosted, when eligible) to pass the pre-employment requirements. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Casa Esperanza, Inc. values its diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.
We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Casa Esperanza, Inc also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. All employees, interns, volunteers and contractors of Casa Esperanza, Inc. are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.
Casa Esperanza, Inc. also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email
