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We are Liverpool-based Souvenirs store specializing in the sale of souvenirs, tobacco, Vapes, confectionery, clothes and baby clothes, shoes and socks and much more. Since our establishment just in Dec 2022, we have been committed to delivering the highest quality products and services to our customers.

We are passionate about what we do and have a hands-on, proactive approach to wholesale, which enables us to keep our prices competitive and offer regular weekly and weekend promotions. Our store is spacious and well-lit, providing an enjoyable shopping environment for our customers.

Job Description

• Overseeing day-to-day operations, ensuring the store runs smoothly.
• Managing inventory levels, including ordering, stocking, and controlling merchandise.
• Implementing effective store layouts and displays to maximize sales.
• Ensuring exceptional customer service standards are met.
• Handling customer inquiries, complaints, and special requests.
• Training staff in excellent customer service practices.
• Recruiting, training, and supervising store staff.
• Creating work schedules and managing payroll.
• Motivating employees to achieve sales goals and maintain high standards.
• Monitoring budgets, expenses, and revenue.
• Analyzing sales data and trends to develop strategies for improvement.
• Setting and achieving sales targets.
• Ensuring the store complies with health and safety regulations.
• Adhering to food safety standards and guidelines.
• Managing compliance with alcohol regulations if the store sells wine.
• Establishing and maintaining relationships with suppliers and distributors.
• Negotiating contracts and terms with vendors to ensure favorable pricing and productavailability.
• Staying updated on food and wine trends, brands, and products.
• Educating staff and customers about various products, origins, and pairings