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JOB TITLE:TECH -TELE CALLER
JOB ROLE:Tele callers are the individuals who initiate telephonic contact with prospective or existing clients to generate leads or sales. They must be proficient in language displaying excellent verbal communication. Varying on specific job profiles, the candidates have to take up inbound marketing calls which are there for handling queries or other issues pertaining to the product or service.
JOB SUMMARY: A good job description starts with an attention-grabbing summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is suitable for them.
JOB DESCRIPTION: As a Telecaller, you areresponsible for handling sales over the phone entirely(link removed) You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them.
JOB RESPONSIBILITIES:
1. Answering calls and resolving queries about product or company.
2. Noticing significant subtleties of every discussion.
3. Conveying verbal acknowledgments of offers to our Sales group for closing.
4. Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.
5. Maintains operations by following policies and methodology and functional changes.
6. Keeps up quality service by adhering to organization guidelines.
7. Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts.
8. Responding to inquiries concerning things or the organization
9. Posing questions to comprehend client necessities and close sales
10. Considering the details of each offering and staying side by the side of updates to these contributions.
11. Acquiring and updating an individual's contact details.
12. Calling active or old customers to encourage the purchase of items.
SKILLS SETS : Technical skills, Artistic Skills, Soft skills. Time management.
KEY HIGHLIGHTS TO JD: MUST BE A TECHNOCRAT AND EFFICIENT LEARNER.
EDUCATIONAL QUALIFICATION:
Requirements
Proven experience as atelesales representativeor othercustomer service role(link removed)>
High school diploma; B.sc/BA will be added advantage.
Excellent knowledge of the English language
Good knowledge of computer programs like Digital marketing ,Software and other Telephone systems.
Proven track record of successfully meeting sales quota over the phone.
Ability to switch communication styles.
COMPANY NAME: PRECONET TECHNOLOGIES PVT.LTD
OUR OFFICE ADRESSES:GB 47,RAJDANGA MAIN ROAD BESIDES RUBY OPP VIVANTA NEAR GST BHAWAN ,KOL-7000701
CALL US: 9834638255 (PRECONET HR DEPARTMENT )
Preconet Technologies Pvt. Ltd.
