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Were the worlds leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.
Kantars Profiles division is home to the worlds largest audience network.
With access to 170m+ people in over 100 global markets, we offer unrivalled global reach with local relevancy. Validated by industry leading anti-fraud technology, Kantars Profiles Audience Network delivers the most meaningful data with consistency, accuracy, and accountability all at speed and scale.

Job Details


The
Senior Account Manager
acts as a senior member of the team and is responsible for developing client growth strategies and plans. They run existing clients and grow their own client base, particularly surrounding enterprise clients and market-research agencies.

This role is encouraged to consistently provide excellent customer service to our external clients accounts, as well as represent clients needs and goals within the organisation. In addition, the role establishes and builds close working relationships with clients to present new and existing innovative ways to sampling, and to encourage new and repeat business opportunities.
This role perfectly encompasses sales and account management.

Responsibilities

This role incorporates the following elements:
Developing and implementing a client acquisition, growth and retention plan that focuses on financial gains and customer happiness
Promote and present the companys products, services, innovations and developments to address clients objectives
Be the face of the business and provide knowledge of Profiles' panel, feasibility and pricing approach to clients, from project managers to CEOs
Build positive relationships with key partners
Report on successes and areas needing improvements
Own account relationships to insure they remain strong, productive and mutually helpful, with a goal of securing repeat business and achieving targeted revenues
Research business opportunities for viable income streams to support the rapid growth of client demand
Qualifications
A consistent record in the market-research industry to achieve and exceed your sales goals.
Able to develop and take exciting new offers to new client segments that fuel the growth of our business and explore new opportunities within the market.
You can establish trust through client management and maintain strong working relationships.
You are a skilled negotiator who can mediate discussions competently, making concessions while accomplishing goals and protecting interests.
You possess excellent communication and presentation skills (both oral and written).


Country

Australia


Why join Kantar?


We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. Were dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like youre not an exact match, wed love to receive your application and talk to you about this job or others at Kantar.