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Urgent Need | UCC Voice Engineer | Remote
Location:
US-IL-Chicago
Jobcode:
3593688
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Good day, Please find an exclusive job opportunity and respond with matching profiles. Telephony Engineer Location : RemoteDuration : 6+ monthsNEED EXCELLENT COM SKILLS Role Requirements Essential Extensive working knowledge of a range of Enterprise Voice technologies and UCC platforms including:o Cisco UCC (Advantageous: CCNP Collaboration or CCIE Collaboration)o Microsoft Teams Enterprise Voice (Advantageous: Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate or Microsoft 365 Certified: Teams Voice Engineer Expert)o Nortel, Avaya & Mitel systems o Analog devices, wall fields/boards, ATA's, PSTN, ISDNo Cloud/Hosted PBX Solutions Good understanding of Session Border Controllers and SIP Trunking configurations and best practice Understanding of telephony design and call routing / control protocols such as SIP, RTP, G.711, T.38, T1 / PRI, FXO / FXS, CAS POTS, and Caller ID Good working knowledge of network communications including TCP/IP, subnetting, routing and switching, firewalls, LAN, VLAN, WAN. In particular, an expert level knowledge of QoS management and the prioritisation of UDP/SIP traffic. Experience of working at a global scale and an understanding of regional differences in communications technologies and standards. Able to troubleshoot SIP interoperability issues between the VOIP services using tools such as Wireshark. Ability to understand key concepts and communicate clearly and concisely, including technical details and processes. Capable of creating technology roadmaps based on strategy inputs. Ability to carry out requirements analysis and create requirements documentation and drawings using Word, Excel, PowerPoint, and Visio. Experience in providing analytics expertise to Operations teams in support of problem resolution. Experience of developing, maintaining, and updating general and controlled documentation systems.

ShiftCode Analytics Inc.

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