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Manager, Business Analyst- Digital Wallet Miami, FL

Are you passionate about FinTech? Do you have experience delivering digital products that delight consumers and add business value? Do you have a track record of driving product success by applying strong analytical and functional expertise to help build new products that solve customer needs and have a robust level of alternative financial service offerings? Then its time to join the Western Unions Digital Wallet team as a Manager, Business Analyst Digital Wallet.



Western Union powers your pursuit

In this critical role, you will be responsible for identifying, developing, and implementing functional requirements to help build and launch a new digital wallet for our customers. Youll work closely with cross-functional teams, including engineering teams, to analyze, design and scope enhancements necessary to deliver our core product.



Role Responsibilities




Own the end-to-end process from a functional/technical perspective




Analyze business requirements and tailor the use of various system to meet those requirements




Guide technical teams to deliver a flexible and scalable solution




Provide solution options and present technical/business trade-offs




Collaborate with Agile engineering teams to scope and size the work




Create functional documentation including functional flows, architectural graphs, API flows, and field mapping




Support product team by converting business requirements into functional requirements for happy paths, unhappy paths, edge cases, error-handling, and system failure scenarios




Identify potential UX/UI impacts from functional requirements




Drive cross-functional discussions including collaborating with engineering teams to provide all necessary documentation to implement requirements




Communicate project status, escalate issues, and manage timelines





Role Requirements




Banking or financial technology experience in one or more of the following areas: digital banking, core banking, account opening, money transfers, card processing, payments or accounting systems




In-depth knowledge of IT and computer science principles




Analytical, critical thinking, problem-solving skills




Excellent cross-functional leadership skills and the ability to work effectively across teams




Excellent verbal and written communications skills




Accounting and settlement experience a plus




Ecosystem and enterprise architecture experience a plus




Bachelors degree with 4+ years of work experience





We make financial services accessible to humans everywhere.Join us for whats next.

Western Union is positioned to become the worlds most accessible financial services company transforming lives and communities. Were a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.



Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. Youll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If youre ready to help drive the future of financial services, its time for Western Union. Learn more about our purpose and people at (link removed)



Salary

The on-target earnings range is $86,624 - $144,100 per year, which includes a base salary, short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.



Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few((link removed)). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.



Your United States Specific Benefits Include




Family First Program




Flexible Time off




Medical, Dental and Life Insurance




Parental Leave





Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.



Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.



We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.





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