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Client Support Specialist, Employee Health & Benefits



Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 10,000 of the industrys brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a
Client Support Specialist
at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the worlds leading professional services firm, Marsh McLennan (NYSE: MMC).


A day in the life.

As our
Client Support Specialist
with our
Employee Health & Benefits
team
,
youll work to provide the day-to-day support for MMA clients. Whether its reviewing plan documents and carrier certificates, assisting with the Request for Proposal (RFP) process, or creating benchmarking analyses, you will have the opportunity to dial into the details. Our Client Support Associates will create employee communications (benefit guides, open enrollment presentations, posters and flyers) and voiceover to PowerPoint presentations using BrainShark technology. You will have the support of our Client Management team as you grow and learn through creating comparisons of plans/rates and building/maintaining the benefits mobile app. As a Client Support Specialist, you will stand in for the Client Manager regularly with carrier implementation and renewals.


Our future colleague.

Wed love to meet you if your professional track record includes these skills:
Bachelors Degree or equivalent work experience
2 years previous administrative level experience required (Bachelors degree required in lieu of 2 years administrative experience).
Strong analytical skills and proficiency with PowerPoint and Excel
Ability to manage multiple priorities and perform in a dynamic, fast-paced environment with multiple stakeholder

These additional qualifications are a plus, but not required to apply:
Providing problem-solving, consultation, advising and interpretation of policies and regulations related to Employee Health & Benefits
Intermediate knowledge of employee benefit markets and compliance preferred.
Life & Health License or ability to obtain within 90 day of employment

We know there are excellent candidates who might not check all of these boxes. Dont be shy. If youre close, wed be very interested in meeting you.


Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. Weve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Flexible Hybrid work
Charitable contribution match programs
Stock purchase opportunities

To learn more about a career at MMA, check us out online: (link removed) or flip through our recruiting brochure: (link removed)

Follow us on social media to meet our colleagues and see what makes us tick:
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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.


Marsh McLennan and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.











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