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THE ROLE & YOUR MISSION


As Senior System Analyst you will support one or more cross-functional squads comprised of a Squad Lead, Developers, a System Analyst, and Quality Assurance Engineers committed to ensuring the successful design and delivery of complex application solutions centered on the strategic roadmap for one or more key technology capabilities within MMC while being primarily responsible for directing the cross-functional elicitation and elaboration of requirements across squads in an Agile Team setting.

As part of your daily activities, you will:


collaborate with the Product Owner and teams to manage tactical aspects of iteration planning such as the squads backlog, backlog grooming, user story refinement, user story estimation, facilitating Sprint Reviews, and participating in Agile Ceremonies;

coordinate activities with up to four System Analysts across squads to ensure just-in-time development of the story;

assist the Product Owner in the development of personas, customer journey maps, story maps and release planning to foster insights and understanding of vision for the team.

We will count on you to:


Be a highly motivated team player working within MMC Agile culture, within a specified agile framework of Scrum or KANBAN and maintain a willingness for continuously improving your agile mindset;

Direct cross functional analysis on critical initiatives requiring significant strategic change across multiple platforms and products;

Ensure that teams are consistently converting the business requirements to solutions, consisting of epics and features, considering technical constraints and existing technical architecture/functionality;

Work with the Product Owner to communicate the product vision, roadmap, value, and MVP to the agile teams to enable empathy and a shared understanding thereby helping the team to formulate an appropriate solution;

Collaborate with Pod Leadership, Product Owner, and stakeholders to create Persona's, Story Maps, and a Release Plan;

Work in partnership with the Product Owner and agile teams in the creation and maintenance of Product Backlog Items ensuring that Epics and User Stories are continuously prioritized and aligned to the Product Roadmap and MVP;

Facilitate refinement sessions with the Agile Teams and Business to sufficiently detail out User Stories, to include dependencies;

Conduct the Sprint Review ceremonies by working with the agile teams, Product Owner, Business and Customer to review, assess and adapt the latest product increment by incorporating customer insights and feedback into the Product Backlog;

Actively work with Pod Leadership by running assessments processes for the POD and provide constructive feedback towards continuously improving the Systems Analyst function, standards and processes in Global Technology;

Demonstrate an awareness of MMC and Mercer Technical, Security and Process Standards and work with the team to incorporate them in product delivery through the software development life cycle;



YOUR EXPERIENCE & VALUES



3-4 years experience as an IT Systems Analyst or IT Business Analyst in an agile team using Agile Workflow tools, ideally broking or insurance domain;

Bachelors degree in technology, software engineering, business or other related field;

Exceptional communication skills both verbal and written in English (C1) & Romanian (C2);

Agile mindset with an in-depth understanding of Agile Principles;

Demonstrated requirements gathering skills, capturing customer needs and business drivers into product backlog items;

Proven quantitative, analytical, and problem-solving skills;

Highly motivated and inquisitive rapid learner comfortable working as part of a multicultural team;

Strong communication skills and ability to collaborate within the organization;

Skilled in process improvement and integration opportunities with other process automation tools;

Self-motivated with a passion for research and self-training;

Ability to provide timely responses and solutions to remove impediments for squads;

Ability to find resolutions regarding own work methods with minimal direction;

Agile Certification (CSM, PSM, CSPO, PSPO, PMI-ACP, Certified SAFe Practitioner) is desirable.


OUR BENEFITS & CULTURE



An opportunity to work in a fast-growing, innovative company with lots of room for progression and career growth;

A fail-friendly environment that encourages learning and initiative;

A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary);

30+ days off (25 legal days off , 1 extra day off on your birthday, public holiday replacement days, extra buy/sell from your benefits budget);

Performance Bonus scheme;

Matching charity contributions, charity days off, and the Pay it Forward charity challenge;

Core benefits - Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance;

We champion flexible working, and our mission is to help you find YOUR work-life balance, whether that's standard working, flex-time working, or working from home.

As a company we are committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. Our teams will jointly identify at least one anchor day per week on which the full team will be together in person. This unwavering policy is carefully crafted to enhance team unity, inspire creativity, and foster meaningful interactions between our colleagues, to help build our culture and local communities.

Founded over 20 years ago, Darwin's main ambition was to change the world of benefits. Fast forward to the present day and it is leading the way as a cornerstone benefits technology product in the Marsh McLennan, (MMC), Tech portfolio. MMC are now building out their EMEA Technology Hub in Cluj, Romania.
MMC is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting. It comprises the businesses of Marsh, Mercer, Guy Carpenter, JLT, Oliver Wyman and Darwin.
The regional hub will contain teams of Application Developers, Business Analysts, Project/Program Managers and other technology roles that require time zone overlap with clients in EMEA. As a regional hub we are equipped to scale our vast technical expertise through a variety of outputs, while helping to unleash our potential as one company, to effectively meet today's emerging challenges through the brilliant technology we build and deliver together.
Join us on this exciting journey as we look to scale our regional hub in Cluj.

#MMCTECH2024