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What you will do:
Manage offshore delivery of the projects which includes weekly status calls, monthly SLA reporting, business reviews, issue tracking, reporting and cross functional communication with other OT development teams and Onshore Delivery Manager.
Monitor queues
Work with customer and stakeholders and assess the complexity of the work and participate in quoting and estimation.
Assign work packets to Development Team; Ensure the deadline and SLA delivery dates are met; Ensure Quality of the deliverables.
Ensure Mapping hours and elapsed days are meeting the target metrics.
Conduct weekly/monthly status calls with customers
Prepare monthly project reports.
Required Skills:
Project Management Skills
EDI knowledge
B2B Solution Knowledge
Customer Communication
Stakeholder Communication
Reporting and Metrics management
Education and Experience: BE/B.Tech /ME/ M.Tech/MCA with 6+ years of work experience
Network Labs (India) Pvt Ltd
