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Marsh is seeking candidates for the following position based in the Bucharest Floreasca office:

Call Center Agent,


Hungarian


speaker




What can you expect?


Working for the worlds leading insurance broker and risk adviser

A clear career development path

An enthusiastic and passionate team who will support you

Continuous on the job training


What is in it for you?


An unique opportunity to work with clients and colleagues globally

Work with a multinational and multilingual community in an energetic environment

Be part of a management group focused in peoples development, process improvement and cross-team collaboration

Full-Time working hours, 8 hrs/day

Possibility to work from home, hybrid model (3 days at the office, 2 days at home)

Indefinite (permanent) contract

Attractive benefits package (medical insurance, life insurance, travel insurance, birthday leave, meal tickets and others)

Endless learning opportunities


We will count on you to:


Claim management for mobile phones and other electronic devices, by: taking over and making calls and providing the necessary information in order to solve the open files; administrative activities regarding the registered claims

Registration in the system of claims endorsed by customers

Reception and verification of documents

Receiving and drafting correspondence (emails)


What you need to have:


Experience in call center/customer service or similar support

Fluency in Hungarian and Romanian language

Strong verbal and written communication and negotiation skills

Proficiency in Outlook, MS Excel and Word

Detail oriented and skilled in problem solving

Resourceful and creative thinker

Works independently and collaboratively in a fast-paced environment with a high degree of accuracy

Dynamic person with a team spirit, perseverance, resistance to stress


What makes you stand out:


Comfortable and motivated to work in a well-structured organization

Enthusiastic personality and willingness to learn

Ready to play a leading role in helping cross functional teams collaborate and achieve challenging goals

Focused on the importance of getting down to the detail of how things work

Great communicator and a team player

Marsh is the worlds leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit (link removed), follow us on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.