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Marsh
is seeking candidates to join our team in the
Auckland
office:
Clerical Coordinator.

Seeking highly organised, detail focused individual who takes pride in their work.
Opportunity to develop your career.
12 months full time fixed term contract opportunity.


Prime responsibilities:


In this role you will be processing insurance renewals into our policy management system and obtaining quotations from insurer online systems.

Working under the umbrella of Operations you will help drive standardisation of processes and procedures. This includes providing legally compliant work for clients and entering accurate information into all Marsh IT Applications, enabling the delivery of analytical statistics.


Job Profile Summary

Undertakes general administrative duties as required. Has skills in areas such as business administration, data entry and analysis, financial processing. Acts as a point of contact for client facing colleagues, providing administrative support and managing their queries.
Compiles administrative information by researching sources, collecting and interpreting data, entering data, , and maintaining database information. Improves administrative job knowledge by attending training and establishing personal networks.
Maintains continuity of administrative work Operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs.
Where necessary provides assistance to other staff in the department to ensure deadlines are met.
Maintains department information by using filing systems and procedures, and updates files.Ensures all documents produced adhere to established standards and to ensure quality control of final product.


Job Responsibilities:

Consistently use the required IT Applications to maintain compliance, accuracy and workload, contributing to resource allocation and process improvement.
Ensure timely and accurate production/processing of client transactions.
Management of invoicing, debt recovery, and project financial accuracy.
Review and formatting client contracts and reports.
Support the achievement of high levels of client satisfaction through effective administrative support to Consultants and Practice Leaders.
Ensure that accurate up to date records on all clients and projects are maintained at all times.
Adhere strictly to the Company's Quality practices and other systems and procedures.
Comply fully with the Company's Errors and Omissions avoidance policy.
Other duties as may be required from time to time.


SKILLS AND COMPETENCIES


Collaboration
Acts as a connector between brokers and Operations, bring colleagues together to bring the best of the enterprise to client solutions.

Initiative
Seeks out and acts on opportunities and calculated risks. Demonstrates a willingness to take on increased responsibilities and displays the ability to act independently with minimal yet appropriate reference back to manager/supervisor.

Productivity & Efficiency
The efficient and timely completion of routine and assigned tasks to support internal and external client demands and the implementation of major projects.

Technology
- Understands and effectively applies the Companys specialised technology resources to meet objectives and satisfy client needs.

Communication
- Conveys written and verbal messages effectively to various audiences, adapting approach as appropriate. Displays sound listening and comprehensive skills.

Innovation
- Develops new and alternative approaches to existing practices, creates new or improved processes, solutions, products and services. Maintains an openness to experiment with alternative approaches.


What you need to have:

High School Certificate or equivalent.
Minimum 2 years experience in a similar administrative/operational role, preferably in an insurance related field.
Fresh graduates are encouraged to apply.


About Marsh:


Marsh is the worlds leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit (link removed), follow us on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person. Note: the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement.


Please note: All offers of employment are contingent upon clear results of a thorough background check including criminal record check, previous employment history and financial stability. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.



Applications will only be accepted from candidates who have the appropriate approval to work in New Zealand.