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An Order Processing Executive is responsible for managing the process of receiving and fulfilling customer orders. This includes receiving and entering customer orders into the system, coordinating with other departments to ensure timely and accurate fulfillment, and providing customer service and support throughout the process. The job may also involve managing inventory levels, tracking and reporting on order status, and resolving any issues that arise.
Job responsibilities of an Order Processing Executive include:
- Receive and enter customer orders into the system
- Coordinate with other departments such as warehouse, production and shipping to ensure timely and accurate order fulfillment
- Provide customer service and support throughout the order process
- Track and report on order status to customers and management
- Manage inventory levels and ensure adequate stock to fulfill orders
- Resolve any issues or problems that arise with orders
- Maintaining accurate record of customer orders and shipping details
- Communicating with vendors for product procurement and order processing.
- Ensure timely delivery to clients
- Follow up for payments
Tiny Mammoth
