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Eightfold was founded with a vision to solve for employment in our society. For decades, the connection between individuals and opportunities has been based on who they are and their network's strength vs. their potential. Eightfold leverages artificial intelligence to transform how to think about skills and capabilities for individuals and how jobs and career decisions are made. Eightfold offers the industrys first AI-powered Talent Intelligence Platform to transform how organizations plan, hire, develop and retain a diverse workforce, enabling individuals to transform their careers.
To date, Eightfold AI has received more than $410 million in funding and a valuation of over $2B from leading investors to further our mission of finding the right career for everyone in the world. If you are passionate about solving one of the most fundamental challenges of our society - employment, working on hard business problems, and being part of an amazing growth story - Eightfold is the place to be!
About the team
Join a high-caliber team of professionals that are dedicated to transforming how the world understands and leverages talent. Our Field Operations team believes that operational rigor is the foundation for driving performance, efficiency, and growth across Eightfolds Sales, Customer Success, and Professional Services teams. We empower our colleagues to reach their full potential by providing tailored strategies, tools, operational insights, and fostering a culture of continuous improvement. We are a diverse, collaborative global team that focuses on making a real impact we use data-driven approaches to improve our understanding of the business and make operations more efficient and effective
About the Role
The Senior Director of Field Operations will play an integral role in enabling continued, accelerated revenue growth in both the EMEA and APJ regions. You will partner closely with our field leadership to design, implement and execute strategies and processes that underpin our ambitious go-to-market vision. This is a highly collaborative role, requiring close alignment with Sales, Finance, Marketing, Customer Success, and Professional Services among others. You will work to develop and refine long term plans, forecasting models, processes, reporting dashboards, and more. Your expertise will shape how we operate and scale globally. If you have a proven track record of building and scaling high-achieving go-to-market operations internationally, this is a phenomenal opportunity to make a significant impact.
Responsibilities

Strategic Planning: Collaborate with senior leaders across the business to formulate and execute long term plans (including OPEX, HC, financials) and GTM strategies for the EMEA and APJ regions, specifically focused on supporting Sales teams.
Data-Driven Decision Making: Analyze sales data, market trends, and performance metrics to identify opportunities, address challenges, and drive continuous improvement within field operations.
Forecasting & Reporting: Develop, maintain, and enhance revenue forecasting models and reporting systems, providing up-to-date insights for executive leadership.
Pipeline Management: Collaborate with the sales leaders to drive effective pipeline management, ensuring visibility into sales health and revenue projections.
Operational Efficiency: Design, implement, and refine effective sales processes, workflows, and systems to enhance team productivity and efficiency across the entire sales cycle.
Process Optimization: Lead efforts to continually examine and refine sales methodologies and cross-functional hand-offs to achieve optimal sales performance.
Cross-Functional Collaboration: Partner cross-functionally to align strategic objectives, streamline communication, and foster a cohesive, collaborative environment between sales, marketing, product, and other key teams.
Qualifications

Experience: At least 10+ years of experience in field operations or sales operations leadership roles, with a strong focus on international markets. Proven track record of scaling sales operations in EMEA and APJ regions.
Data Expertise: Superior analytical skills and the ability to translate complex data into actionable insights and recommendations.
Strategic Acumen: Demonstrated capacity to think strategically, formulate winning plans, and execute effectively, while adapting to dynamic international market conditions.
Collaboration: Ability to partner effectively with cross-functional stakeholders at all levels of the organization.
Influencing without Formal Authority: Proven ability to influence and drive alignment across a matrixed organization, even without direct authority over stakeholders.
Tech Savvy: Proficiency with sales technology stacks, including CRM (Salesforce preferred), sales enablement tools, and business intelligence platforms (Clari).
We are a team of self-starters who excel in their fields. We believe in giving you responsibility, not a task. We want you to have ownership and pride in your work and see your work's positive impact on your colleagues, our customers, and the world. We believe in providing transparency and support so you can do the best work of your career.
Hybrid Work @ Eightfold: We embrace a hybrid work model that aims to boost collaboration, enhance our culture, and drive innovation through a blend of remote and in-person work. We are committed to creating a dynamic and flexible work environment that nurtures the collaborative spirit of our team. Starting February 1, 2024, employees residing near Santa Clara, California, or our Bangalore and Noida offices in India will return to the office twice a week.Eightfold.ai provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.
Experience our comprehensive benefits with family medical, vision and dental coverage, a competitive base salary, and eligibility for equity awards and discretionary bonuses or commissions.
Our customer stories- (link removed) https://eightfold.ai/about/press